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MD

Zscaler Administrator | Zscaler Infrastructure Support Engineer

Macpower Digital Assets Edge Private Limited
๐Ÿ‡บ๐Ÿ‡ธ United States
On-site
5 days ago
  • Zscaler
  • Network Security
  • DevSecOps
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Job Summary:We are seeking a skilled Zscaler Infrastructure Support Engineer to manage and maintain our Zscaler security solutions, providing Level 2 (L2) support for critical products such as ZPA (Zscaler Private Access) and ZIA (Zscaler Internet Access). This role requires expertise in network security, troubleshooting, and collaboration with cross-functional teams to ensure seamless security operations.
Key Responsibilities:
  • Manage and support Zscaler infrastructure, ensuring optimal performance and security.
  • Provide L2 support for Zscaler products, including ZPA, ZIA, and ZIP.
  • Troubleshoot and resolve network and security issues, ensuring timely resolution.
  • Collaborate with internal teams to develop effective solutions for network security and system optimization.
  • Ensure that security policies and configurations are properly implemented and maintained.
  • Maintain documentation and reports related to Zscaler systems for auditing and operational efficiency.
Required Skills & Qualifications:
  • Proficiency in Zscaler products and services, including ZPA, ZIA, and ZIP.
  • Hands-on experience in L2 Admin support, managing and maintaining security solutions.
  • Strong troubleshooting and analytical skills to diagnose and resolve complex network security issues.
  • Excellent communication and collaboration abilities to work effectively with technical and non-technical teams.
Preferred Qualifications:
  • Experience in network security and cloud-based security solutions.
  • Knowledge of enterprise security policies and frameworks.
  • Familiarity with DevSecOps environments and security compliance standards.

Zscaler Administrator | Zscaler Infrastructure Support Engineer ยท Macpower Digital Assets Edge Private Limited

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