
Guest Experience Maintenance Associate
Employee Classification: Non-Exempt  Â
Employment Status: Seasonal PartTime
Hourly
Seasonal Dates: November 1st- January 9th, 2027
20-29 Hours per week                        Â
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Essential Job Functions
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Performs manual labor as it relates to the repair and maintenance of holiday displays andequipment at Stone Zoo with a focus on electrical troubleshooting and repair. Repair or modification of existingholiday and other displays
in accordance with the instructions provided by theGuest Experience Supervisors and/or Crew Leaders. Ability to meet maintenance deadlines, work in a team environment as well as work independently with minimum supervision. Must be able to work in indoor and outdoor environments. Must be able to perform physical labor as defined by the projects at hand. Must be able to workweekend
and holiday nights asrequired. Â
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Duties & Responsibilities
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- Ability to complete work and preventive maintenance assignedwith emphasison electrical troubleshooting andminorrepairs.
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- Use of
basicpower and hand tools.
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- Ability to make repairs to existingholidaystructures anddisplays.  Â
- Maintain clean,safe and inviting work areas, including maintenance, sweeping, shoveling, andremovingpuddles,snow andice as needed.Â
- Assist in inspecting rides to ensure they are clean and functioning properly.Â
- Knowledge of basic zoo operations, including safety procedures.Â
- Friendly and professional demeanor when working with diverse guests and team members.Â
- Perform routine tours throughout the Zoo for maintenance purposes.Â
- Work independently and in team settings. Â
- Ability to communicate in a professional manner to Zoo guests and employees. Â
- Workoutside in changing weather conditions.  Â
- Computer skills including email, Microsoft office, Internet, etc.
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- Other duties as assignedÂ
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Minimum Job Requirements
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- Prior
experiencein maintenanceincluding familiarity with electrical systems. Â
- Ability tomaintain a good attendance record.Â
- Ability to communicate in English, both verbally and in writing. Â
- Must have a valid driver’s license in good standing. Â
- Ability to work outside in changing weather conditions.  Â
- Ability to work evenings, weekends, and holidays Â
- Ability to lift and carry items up to 50 pounds. Â
- Ability to work in a diverse workplace.Â
- Ability to stand and walk for extended periods of time.Â
- Ability to work independently and cooperatively.Â
- Ability to performall duties such as snow removal, etc. as requested. Â
- Must be able to respond to on-call situations when scheduled. Â
Preferred Job Requirements
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- High School Diploma or equivalent Â
- Trade Certifications Â
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Guest Experience Maintenance Associate · Zoo New England