Zipline Guide

Overview:

The Zipline Guide will have excellent communication, customer service skills, organizational and leadership skills and be comfortable working at heights of 200+ feet.

Responsibilities:

• Demonstrate strong customer service skills.

• Assist desk staff withcheck in process, waivers and storing belongings.

• Greet guests andgive an introductory orientation talk.

• Inspect, repair as needed and prepare guide equipment, guest equipment, and Canopy Tour course daily.

• Complete Daily Operations Check List and Report and Equipment Use Log.  Complete Near Misses/Incidents when pertinent.

• InformCanopy Tour director of any maintenance needs on the course.

• Guide groups of up to 8 guests on the CanopyTour, and demonstrate proficiency in the multitude of skills required to guide.

• Ensure that all procedures covered in the Guide Training Manual are followed.

• Respond when necessary to evacuate participants from the course.

• Provide a friendly and welcoming atmosphere for Canopy Tour guests.

• Assist in operating the Williwaw Dual Racing Zip

• Current First Aid/CPR Certification is required of all guides.

Qualifications:

• Must be able to stand for 8+hrs per day.

• Comfortable working in extreme weather conditions.

• CPR and First Aid certification is desired.

• Experience in the ski industry, outdoor education, recreation management, high angle ropes courses, and/or interpretive/educational programming a plus.