Telesales Executive

Requirements and skills

• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Good knowledge of relevant computer programs (e.g. excel) and Mobile phones
• Ability to learn about the services and describe/explain them to customer
• Candidate should be able to speak Hindi language
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Post Graduate is a plus
• Below 35 years of age
• Knowledge in Computer (Basics)

Responsibilities

• Onboarding potential customers over phone by telling them about the Platform & its services
• Answer questions about the Platform & Services
• Ask questions to understand customer requirements
• Enter and update customer information in the database/CRM
• Take and process orders in an accurate manner
• Handle pressure with the aim to meet targets
• Go the “extra mile” to meet sales quota and facilitate future sales