Impact Manager

Application Instructions

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Position Overview

Job Description

Direct Reports: Two teams of AmeriCorps members (One team per school)  

Reports to: Impact Director  

Site Location: Greater Boston 

AboutCity Year 

City Year is dedicated to helping students and schools succeed. City Year AmeriCorps members serve full-time inhigh-need urban schools, where they partner with teachers and school leaders to provide high-impact student,classroom, and school-wide support to help students stay in school and on track to graduate from high school, readyfor college and career success. City Year has a Long-Term Impact (LTI) strategy, an exciting plan to scale its impactto dramatically increase the urban graduation pipeline and transform the future for thousands of studentsnationwide. 

City Year (CY) is among the nation’s fastest-growing nonprofit social enterprises. The organization’s 800 staff and3,000 AmeriCorps members work and serve in 28communities across the country, including Boston –where CityYear was founded in 1988 and is headquartered – and Baton Rouge, Chicago, Cleveland, Columbia, Columbus, Dallas,Denver, Detroit, Jacksonville, Kansas City, Little Rock, Los Angeles, Memphis, Miami, Milwaukee, New Hampshire,New Orleans, New York, Orlando, Philadelphia, Providence, Sacramento, San Antonio, San José/Silicon Valley,Seattle/King County, Tulsa, and Washington, D.C. City Year also has international affiliates in South Africa and theUnited Kingdom. 

A proud member of the AmeriCorps national service network, City Year (CY) is a public-private partnership, madepossible by resources from schools and school districts; local, state, and federal governments; and philanthropicsupport from corporations, foundations, and individuals. City Year has been recognized by Charity Navigator as afour-star charity – its highest rating – for twelve consecutive years, placing City Year in the top1% of non-profitsnationwide for fiscal responsibility, financial health, organizationalefficiency and organizational capacity. 

To learn more about City Year Greater Boston, please visit:City Year Greater Boston | City Year 

Position Overview 

City Year Greater Boston (CYGB) seek Impact Manager (IM) candidates who will manage and mentor up to twoteams of full-time AmeriCorps members, overseeing the implementation of our service model in the partnerschools we serve in Boston and Everett Public Schools. 

Impact Managersare responsible for threemain areas: program implementation, corps member program deliveryand experience, and service partner management. The Impact Manager must be effective in relationshipdevelopment and team management, coaching AmeriCorps members (ACMs) per team to deliver attendance,behavior, and courseperformance supports to students, as well as enabling a rewarding, productive,professionaland successful year of service. In this way, the IMis responsible for managing the daily programmatic operations oftheir team and leading them to ensure that all goals and service outcomes are met. 

Additionally, the Impact Manager serves as the primary City Year liaison in schools, building strong relationshipswith school administrators and personnel to successfully fulfill the services in the Statement of Partnership.  

Reporting to an Impact Director, the Impact Manager plays a critical role in implementing City Year GreaterBoston’s school-based service model. Impact Managers are expected to serve in person at their school site, excepton days when there are in-person meetings ortrainings. This role is expected towork a 40-hour workweek, withstandard work hours falling between 7am- 5pm, Monday – Friday, depending on the needs of the program. 

Responsibilities 

Service Impact Delivery: 

• Lead the execution of City Year’s Whole School Whole Child (WSWC) Tier 1 supports and Tier 2interventions. 

• Oversee whole school and class service implementation, including instructional support, thematic events,andculture enhancement. 

•Establish clear, measurableobjectives aligned with WSWC goals and capture best practices for communitysharing. 

•Utilize data analysis from various sources toidentify trends, improve interventions, and enhance ACMperformance. 

• Supervise and support ACMS in executing coordinator roles and fulfilling service responsibilities. 

Corps Impact Delivery: 

• Lead, manage, and coach up to two teams of AmeriCorps members to achieve service performancerequirements, meet AmeriCorps practitioner standards, and support members through their individualequity journeys 

• Lead witha strong sense of City Year culture and values, consistently using City Year culture tools; makemeaning of City Year culture and foster strong personal connections to the deeper meaning of our work inschools 

• Guide ACMs to meet service performance requirements and maximize leadership development potential. 

• Foster a culture of power and idealism using City Year leadership tools and best practices. 

•Utilize performance management tools to set expectations,identify strengths, andfacilitate individualdevelopment plans. 

• Ensure ACMs are committed to student success and equipped to meet City Year standards. 

• Support the management and development of Returning AmeriCorps Members (RACMs)/Team Leaders. 

Partner Impact Delivery: 

• Develop and manage partnerships with school administration and personnel to ensure the necessaryconditions and resources are in place for corps members to deliver academic,attendance and behaviorsupports for students. 

• Build and cultivate strong partnerships with school leaders and key stakeholders. 

•Demonstrate understanding of school priorities and collaboratively implement solutions aligned with CityYear goals. 

•Maintain a strong presence in schools, utilizing student data strategically to gain support for initiatives. 

• Coach ACMs on developing productive partnerships with teachers and other school staff. 

• Cultivate strategic community relationships and leverage resources to enhance service performance. 

Qualifications 

• Bachelor's degree in education, Social Work, Urban Studies, Youth Work, or other related field preferredbut experience in management, non-profits, community service and/or youth work, or education isacceptable 

• Proven relationships and experience working with/in Boston Public Schools or as a contracted providerwith Boston Public Schools is a plus 

• Experience with and the ability to work with principals, assistant principals, and teachers to meet sharedgoals whichincludes having difficult conversations around partnership accountability 

•Demonstrated ability to work with and lead diverse teams of young adults which includes experiencecoaching young people and working with diverse populations to achieve goals 

• Excellent written and verbal communication skills including active listening skills 

• Strong problem solving, time and project management skills; ability to prioritize projects and tasks, assessand deploy resources 

• Willingness to take on new challenges, pursue self-development and self-directed learning 

• Ability to work as an independent leader and as a team member in a collaborativeenvironment 

•Proficiency in computer skills (i.e. MS Office) and experience using databases todocument service work 

• City Year/AmeriCorps/Peace Corps experience is a plus 

• Strong connection to City Year culture and values, for more information visit: https://www.cityyear.org/about-us/culture-values 

Required Documents 

A cover letter and resume must besubmitted to be considered for this position. Preferred resume formats willdepict not only a candidate’s responsibilities and job functions inprevious work, but will include specific,quantitative results where applicable.Additional quantitative context around specific budget sizes, team sizes, orother work environment information will help City Year compare the scale of your work environment withouroperations. 

Compensation and Benefits 

Full-time employees are entitled to compensationcommensurate with experience. The salary for this role is$60,000. Benefits forfull-time employees include health insurance withFlexible Spending Account,3 weekspaidvacation, holidays, parental leave, 401K, and more. City Year is an Equal Opportunity Employer, committed to adiverse workforce. 

Benefits

Full-time employees will be eligible for all benefits including vacation, sick days and organization holidays. You may participate in all benefit programs that City Year establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, City Year offers medical, dental, vision, life, accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), and other benefits including 401(k) plan(s) pursuant to the terms and conditions of company policy and the 401(k) plan document. For more information, clickhere.

Employment at City Year is at-will. 

City Year does not sponsor work authorization visas.