Receptionist

Job Description:

Dimensional is a global investment firm guided by deep convictions about the power of capital markets.  We are a leader in applying advanced financial science to equity and fixed interest investment strategies.  

The Corporate Services team is dedicated to customer service and hospitality by providing all employees and clients with an exceptional experience from the moment they enter a Dimensional building.

The Overview

This is an ideal role for an individual who has experience in Hospitality, Corporate Administration or Events.

The successful candidate will take responsibility for front-of-house and back-of-house reception duties, general office administration and assist with the planning and execution of onsite events that support the firm’s strategic goals.

This position will operate as part of a global team responsible for supporting the facilitation of superior customer service for Dimensional’s clients and staff.

Responsibilities

• Support the daily function of reception front-of-house and back-of-house duties.

• Meet and greet all visitors including screening and directing incoming calls.

• Coordinate logistics for onsite internal and external client conferences and meetings including audio/visual services, food and beverage, décor, set-up/breakdown, and vendor management.

• Maintain office facilities and vendor coordination for the Melbourne office.

• Log, track and follow through on facility requests (cleaning, security, waste management, lighting, plumbing, electrical and air conditioning)

• Manage stationery and supplies to maintain kitchen and utility rooms daily.

• Co‐ordinate new starter set-up including seating, security pass, computer, phone and stationery.

• Communicate with global Corporate Services team daily for set-up and troubleshooting as required.

• Special projects as required.

Requirements / Qualifications

• Previous front-desk experience, or experience in hospitality, conferencing, or events in a corporate setting or five-star hospitality environment.

• Ability to work equally well in a team environment and independently.

• Ability to interact with executives, internal staff, and external clients.

• Self-starter who is an independent thinker, capable of managing multiple projects and meeting deadlines.

• Detail-oriented with the ability to multi-task across different project and events in parallel.

• Exceptional organisational and follow-through skills.

• Excellent verbal and written communication and interpersonal skills.

• Strong computer skills, with the ability to learn programs as needed.

• Knowledge of the finance industry is a plus.

 Why DFA

• Great career opportunities, both locally and potentially abroad.

• Subsidized health insurance for individuals and family with several ‘nil-cost’ options available for individuals.

• Access to our health and fitness incentive program.

• Up to 16 weeks of paid primary caregiver leave if you have worked with us for 12 months or more.

• We provide financial and other support for those on a fertility journey, seeking to adopt, expecting a child or with a newborn, or entering menopause.

• Reimbursement for pre-approved study, such as CFA, via our Global Education Assistance Policy as well as access to exam leave.

• Free access to mental health and wellbeing support for you and your family through our Employee Assistance Program.

• Access to life and salary continuance insurance.

• Inclusive and fun social events and activities including Culture Quarters, monthly Take 5 events, run clubs, netball teams and more!

• Training to staff and leadership on sexual harassment, discrimination and the importance of respectful, safe and inclusive workplaces.

Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth.

It is the policy of the Company to provide equal opportunity for all employees and applicants.  The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.