Outdoor Pool Attendant

USNH Employees should apply withinWorkday through theJobs Hub app

The Water Access Attendant ensures a seamless and enjoyable experience for guests at the UNH Outdoor Pool and Mendums Pond by managing facility access, equipment rentals, concessions, and outdoor recreation areas. This role provides excellent customer service, oversees membership and guest pass sales, and helps maintain a safe, welcoming environment. Additional responsibilities include trail maintenance, parking oversight at Mendums Pond, and ensuring the smooth operation of Outdoor Pool concessions. Weekend availability is required for this position.

Duties/Responsibilities

Guest Services & Facility Access(40%)

• Provide excellent customer service and greet all patronswarmly.

• Establish rapport with guests and staff while maintaining a welcomingatmosphere.

• Maintain a strong knowledge of Campus Recreation programs andfacilities.

• Explain, interpret, and enforce Campus Recreation policies andprocedures.

• Monitor facility access points, ensuring proper guest entry and membershipcompliance.

• Process member, guest pass, and daily admission access at Outdoor Pool & MendumsPond.

Equipment Rentals & Recreation Oversight(25%)

• Oversee rental and return procedures for boats, stand-up paddleboards, and other recreationequipment.

• Provide information on available activities, site policies, and operatinghours.

• Supervise and maintain outdoor recreation areas, including trails, picnic sites, and groupreservations.

• Conduct basic trail maintenance to ensure safety and accessibility.

Concessions & Sales(15%)

• Operate and oversee concession sales at the OutdoorPool.

• Handle cash and card transactions for food, beverages, andmerchandise.

• Ensure proper inventory management and cleanliness of the concessionarea.

Mendums Pond Parking & Site Management(10%)

• Oversee parking procedures and ensure compliance with Mendums Pond accesspolicies.

• Assist with traffic flow and parking organization during peakhours.

Safety & General Maintenance(10%)

• Support overall site safety by monitoring activity and enforcingpolicies.

• Assist with minor maintenance tasks to ensure the cleanliness and functionality offacilities.

Minimum Qualifications

• One Year post-secondaryeducation.

• Employment contingent of the successful completion of a background check and the following Campus Recreation provided training:, ‘CPR, AED & First-Aid’, Bloodborne Pathogens, and Risk Management training., Aquatics Risk Management Training, and PCI.

• Strong Supervision and Safety Awareness: Ability to maintain constant vigilance and ensure the safety and well-being of youth participants in waterfront settings.

• Risk Management and Emergency Response Skills: Familiarity with risk management procedures, with the ability to respond effectively to routine and emergency situations, including administering basic firstaid.

• Effective Communication and Team Collaboration: Strong interpersonal skills tocommunicateeffectively with participants, and colleagues, as well as the ability to work collaboratively within a teamenvironment.

Applicant Instructions: 

Applicants should be prepared to upload the following documents when applying online within theMy Experience: Resume/CV section of the application: (Maximum of 5 Documents)

• Resume/CV

• Cover Letter

Compensation Pay Range:

$14/Hour

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here:USNH Employee Benefits | Human Resources

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