WY - PROCEDURE SCHEDULER

Procedure Schedular (Full-Time, In-Person)

Location: Casper, Wyoming
Organization: Gastro Care Partners
Position Type: Full-Time | Non-Exempt | In-Person

Join the Team That Makes Every Patient's Journey Exceptional!

Gastro Care Partners is seeking a compassionate, detail-oriented Procedure Schedular to serve as the first point of contact for our patients. This role is essential in ensuring a seamless and welcoming patient experience from registration through scheduling and check-in.

In alignment with the organization’s mission to deliver exceptional, patient-centered gastroenterology care, this position supports timely access, operational efficiency, and a high-quality patient experience. The Procedure Schedular Representative plays a critical role in ensuring every interaction reflects our commitment to compassionate service, accuracy, and excellence.

At Gastro Care Partners, our vision is to be the leading gastroenterology partner recognized for transforming patient access, care coordination, and operational excellence. This role directly supports that vision by ensuring patients receive timely, organized, and compassionate service from their very first interaction with our organization.

Our work is grounded in the following core values, which guide every interaction and decision:

• Patient First: Every interaction prioritizes empathy, respect, and exceptional service
• Integrity: We act with honesty, accountability, and transparency
• Excellence: We are committed to accuracy, efficiency, and continuous improvement
• Teamwork: We collaborate to support patients, providers, and each other
• Innovation: We embrace improvement that enhances access and patient outcomes

Why You'll Love Working Here

• Be part of a growing healthcare organization committed to patient-centered care
• Work alongside supportive leaders and collaborative teammates
• Make a meaningful impact on patients and their families every day
• Opportunities for professional growth, learning, and career advancement
• Competitive compensation and comprehensive benefits package
• A culture that values work life balance, teamwork, respect, and excellence

Work Authorization & Residency Requirements

Applicants must be legally authorized to work in the United States at the time of application and throughout their employment. Gastro Care Partners does not provide employment visa sponsorship now for this position. Additionally, employees hired for this position must reside in the State ofWyoming no later than their first day of employment and maintain residency in Wyoming throughout their employment in this role.

Compensation: $17.50 - $21.00 per hour plus Full Benefits

Key Responsibilities:

• Schedules patient appointments per surgery and/or procedure orders.
• Communicates procedure information and patient instructions appropriately and in a timely manner to patients and/or family, including financial obligations.
• Communicates with providers/physicians as needed regarding scheduling and pertinent educational  materials for patients. 
• Sends physician orders for procedures to endoscopy and surgery centers as required.
• Schedules surgeries/procedures within established surgical block times with affiliated hospitals as requested by physician.
• Assures schedules are on time and accurate and communicates with support staff when there are delays or cancellations/issues.
• Ensures physician requests are monitored throughout the day. 
• Refer scheduling issues to the appropriate decision-maker and be able to provide problem resolution recommendations. 
• Complies with organizational and HIPAA policies and regulations to ensure patient care is kept confidential. 
• Assists with additional daily operational duties as requested assigned.
• Other duties as assigned.

Required Qualifications

• High school diploma or equivalent
• Minimum of 2 years of experience in a healthcare setting
• Minimum of 1 year of experience scheduling surgeries/procedures preferred
• Knowledge of ICD-9 and CPT Coding and working knowledge of medical terminology preferred
• Proficiency in MS Excel, or other scheduling software

Physical Requirements

• Ability to sit, stand, and walk for extended periods throughout the workday
• Frequent use of hands for computer use, phone systems, and documentation
• Ability to communicate clearly in person and over the phone
• Occasional lifting or carrying of up to 20 pounds (e.g., office supplies, files)
• Ability to bend, reach, and perform routine office-related physical tasks as needed

Work Environment

• Full-time, in-person position in a clinical office setting
• Regular interaction with patients, providers, and clinical staff
• Fast-paced environment requiring professionalism, adaptability, and teamwork

Conditions of Employment

• Must successfully pass a criminal background check as a condition of employment
• Must successfully pass a pre-employment drug screening, which includes testing for marijuana
• Continued employment is contingent upon maintaining compliance with organizational policies and standards