General Manager Gibraltar

About ARQ

The global financial platform for affluent consumers in the Americas.

Tech

ARQ opens the world's strongest assets and markets to travelers, investors, and professionals across the Americas – so they can grow their money wherever they are. We operate with long-term ambition and absolute conviction. If you are exceptional at what you do, this is a defining moment to join us. We are building one of the most important financial institutions in the world — and assembling the team to do it. We are hiring in New York, Buenos Aires, São Paulo, Krakow, Mexico City, Bogota, and London. You will find more details in our careers portal.

The role

# **About ARQ**ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.# **The Role**You will lead and scale ARQ’s regulated entity in your jurisdiction, owning P&L performance, regulatory compliance, and sustainable user and revenue growth. You will act as the accountable executive before regulators while driving revenue and commercial expansion in coordination with global teams.# **What you'll be doing**You will be accountable for the regulated entity’s performance, compliance, and business growth within your jurisdiction, working together with global teams.- Own end to end operational management of the regulated entity, including AML, KYC and KYB, fraud, safeguarding, complaints, regulatory reporting, internal controls, and audit readiness - Ensure full compliance with local laws, license conditions, and internal policies, maintaining a robust risk management and control framework - Manage strong relationships with supervisory authorities, while leading regulatory inspections and audits - Own local P&L, driving revenue growth, margin optimization, and improved unit economics - Support the global teams with local user acquisition, activation, and retention through local initiatives, including partnerships, PR and distribution channels - Act as the voice of the local market, proposing product improvements and coordinating closely with global teams to build scalable processes and support the license expansion# **What you'll need**- 10+ years of experience as a founder or senior operator in a VC backed fintech or regulated financial institution, with full operational and P&L ownership - Strong stakeholder management skills with the ability to manage regulators, partners, and high value customers - Demonstrated ability to operate in regulated or high scrutiny environments - Exceptional organization and ability to navigate complex organizations to extract information and drive decisions - High attention to detail and rigorous due diligence mindset - Strong analytical capabilities with structured problem solving - High ownership mentality, resilience, and proven ability to close outcomes - Ability to operate both strategically and hands on in a fast scaling environment# **Nice-to-haves**- Experience working at a regulated financial institution or fintech - Direct experience managing regulatory relationships - Direct involvement in licensing processes in banking, payments, wealth, or crypto - Prior experience at a top tier firm such as BCG, Bain, or McKinsey, or at a bulge bracket investment bank is strongly preferred