Associate, Customer Program Management

About Polymath Robotics

General Autonomy for Industrial Vehicles

The role

### **About Polymath Robotics**Polymath builds autonomy software for off-highway vehicles, powering real deployments in agriculture, defense, and industrial sectors. As our customer base grows, we need sharp operators who can own complex programs end-to-end, manage executive level client relationships, and keep things running smoothly.### **The Role**As an Associate on the Program Management team, you will own the execution and health of 4 to 6 active customer programs at a time. You’ll drive timelines, track deliverables, and coordinate across engineering, support, and leadership to make sure everyone is rowing in the same direction.### **What You’ll Do*** Track and manage timelines, deliverables, and action items across multiple customer programs* Keep shared tools like Asana, Notion, and internal dashboards up to date* Support internal and customer meetings with agendas, notes, and follow-ups* Monitor progress on technical tasks and escalate risks or blockers as needed* Coordinate cross-functional alignment with engineering, sales, and leadership* Draft slides, summaries, and visuals for weekly updates and milestone reviews* Organize logistics for field testing and ensure teams are prepared for on-site reviews* Maintain documentation and internal records needed for successful execution### **Preferred Background & Tools****What we’re looking for:*** 5 to 7 years of experience in consulting, technical program management, customer success, or deployment operations* **Demonstrated experience owning client-facing programs or enterprise customer relationships*** Comfort working alongside engineering teams in technical environments* Proven ability to manage multiple complex projects at once* Experience navigating ambiguity and building structure where none existsFamiliarity with the following tools is a plus:* **Google Slides** (for presentation creation and updates)* **Google Sheets** (for tracking timelines, deliverables, and status)* **Asana** or similar project management platforms (for day-to-day coordination)This is a hybrid role based in San Francisco, CA (3 days a week in office). **Candidates must be based in or willing to relocate to the SF Bay Area.**