Forward Deployed Engineer - Flair Labs

About Flair Labs

AI workforce for mortgage

The role

## About the roleWe’re hiring a **Founding Forward Deployed Engineer** to lead how Flair Labs to integrate **voice ai** into customer ecosystems and how those integrations power our AI-driven needs analysis and personalized learning experiences.This role sits at the intersection of **engineering, product, and customers**. You’ll work directly with enterprise clients to deploy **Flair voice ai concierge** in a way that feels native to their organization—while also shaping the technical foundations that make those deployments scalable and repeatable.If you’ve been a **lead solutions engineer** and are looking for a step up in scope, ownership, and impact, this role is designed for you.---## What you’ll do### **1. Own deep customer integrations*** Design and implement integrations with core customer systems, including: * CRM, LOS (loan origination system) and other source systems * API integrations real-time within calls and downstream workflow* Ensure integrations are reliable, scalable, and easy for customers to adopt.* Act as the technical owner of complex, high-impact deployments.### **2. Build and productize integrations*** Expand, harden, and shape Flair’s API to support: * Template-based, repeatable integrations * Self-serve or partner-led integrations with minimal Flair involvement* Define patterns, tooling, documentation, and best practices that make integrations faster and more predictable over time.* Partner with core engineering to build out APIs and services.### **3. Forward-deployed engineering for AI needs analysis*** Gather and map the right customer requirements.* Delight customers with experiences that work end-to-end. Be able to expand further after initial implementation* Deliver experiences where customers say: _“This feels native to our organization—and it just works.”_You will report directly to the Co-founder and Chief Technical Officer## What we’re looking for* Senior-level experience as a Solutions Engineer, Forward Deployed Engineer, or similar customer-facing technical role.* Strong background in APIs, integrations, and data pipelines.* Comfort working directly with customers on ambiguous, high-impact problems.* Ability to think both tactically (shipping integrations) and strategically (building systems that scale).* Experience collaborating closely with product, engineering, sales, and customer success.

Skills

• Google Cloud
• Kubernetes
• Python