General Manager - Business Development & Operations

About Enerjazz

Making electric vehicle batteries affordable

Tech

Patent pending battery tech developed inhouse.

The role

**Location:** Delhi NCR | **Function:** Sales and Operations | **Experience:** 8–18 years\**Industry:** EV, Battery, NBFC, Mobility, Auto Finance\**Compensation:** ₹20-35 LPA (commensurate with experience).### About UsWe are **fed up with the pollution crisis** that happens in North India every winter and want to do our bit to reduce it. We are building a high-impact company solving battery financing for India’s most hardworking vehicle owners — **electric rickshaw drivers**.With capital raised (from global investors) and presence across 5 cities, we aim to **unlock access to clean mobility through innovative battery financing and distribution models**.If you care about building a **scalable, profitable business in the EV ecosystem** while making a real impact in Bharat — this role is for you.---### Role OverviewWe are hiring a **General Manager - BD and Operations** to act as the **CEO of execution** across regions.Reporting directly to the CEO, this role owns **end-to-end business execution** across:* Sales & distribution* Customer onboarding & service* Field operations & logistics coordination* Credit execution & collections disciplineRegional Sales Managers and central execution teams report into this role.The mandate is simple but demanding:\**turn plans into predictable outcomes while reducing day-to-day dependency on the CEO.**---### What You'll Do### **Business & P&L Ownership (Execution-Focused)*** Own revenue, cost control, and contribution margin across regions* Drive weekly, monthly, and quarterly business targets* Track unit economics, leakage, and operational inefficiencies* Operate with a P&L mindset while aligning with founder-led capital and policy decisions### **Sales & Distribution Leadership*** Lead Regional Sales Managers and field sales execution* Scale dealer-led and channel-driven distribution across cities* Ensure disciplined pipeline management, conversion tracking, and install velocity* Personally intervene in underperforming regions or channels### **Customer Onboarding, Service & Experience*** Own end-to-end customer lifecycle: onboarding → installation → service → renewals* Ensure SLAs, TATs, and customer satisfaction are met consistently* Build escalation frameworks so issues are solved before reaching the CEO* Drive service quality as a growth lever, not a cost center### **Operations & Execution Discipline*** Oversee logistics coordination, inventory planning, and installation readiness* Ensure tight coordination between sales, credit, support, and logistics* Build SOPs, dashboards, and review cadences that scale across cities* Replace firefighting with predictable execution### **Credit & Collections Oversight*** Work closely with credit and collections teams to protect portfolio quality* Coordinate with NBFC partners on approvals, limits, and operational alignment* Enforce credit discipline in sales execution — no bypassing processes* Monitor overdue trends, early risk signals, and corrective actions### **Team Leadership & Org Building*** Build, coach, and retain high-performing managers and execution teams* Set clear KPIs, incentives, and accountability structures* Create a culture of ownership, urgency, and data-driven decisions* Be the point of alignment across all execution functions---### Who You Are* **Education**: Graduate or MBA from a premier institute (e.g., IIT, IIM, or equivalent).* **Leadership Track Record**: Demonstrated experience leading teams in field sales, regional sales, remote customer support/service, and logistics operations. Hands-on experience scaling multi-regional operations with P&L responsibility.* **Industry Knowledge**: Strong understanding of the EV ecosystem, distribution networks, and operational challenges in India. Startup experience is a plus.* 8–18 years of experience running **distribution-led, operations-heavy businesses*** Proven track record managing **multi-city sales and ops teams*** Strong understanding of **EV, automotive, mobility, or asset-financed products*** Comfortable owning outcomes in low-margin, high-volume environments* Hands-on leader — willing to go deep into ops, not just review dashboards* Calm under pressure, decisive, and respected by field teams---### Bonus Points* Experience with **EV or mobility financing ecosystems*** Prior exposure to NBFC partnerships or credit-led growth models* Built or **scaled operations in North India or Tier-2/3 markets*** **Startup experience** where structure had to be built from scratch## **What This Role Is — and Is Not****This role IS:*** COO-lite, execution-heavy, and outcome-driven* Accountable for “getting things done” across the company* Designed to reduce CEO operational load by 50–60%**This role is NOT:*** A strategy-only or corporate leadership role* A pure business development position* A role disconnected from ground realities---### Why Join Us* Be the execution backbone of a high-growth EV company* Work directly with the founder on scaling a real business* Own outcomes across cities, teams, and customers* Competitive compensation, meaningful equity, and real authority---### **Founder’s Note**This role demands **judgment, stamina, and ownership**.\If you like building execution engines — not just talking about them — this role will be deeply rewarding.---**📩 Ready to build the EV future for India and play a role in reducing pollution? Apply now.**