Forward Deployed Engineer

About Reform

AI Agents for high-stakes work.

The role

We are seeking a talented Forward Deployed Engineer who is passionate about leveraging technology to solve complex, real-world problems. In this role, you’ll embed directly with our customers to understand their technical challenges, design innovative solutions, and implement them on Reform’s platform—ensuring seamless integration and ongoing optimization.## Responsibilities* Own the complete lifecycle of high-stakes projects—from initial architecture and design to deployment and continuous optimization.* Engage deeply with customer executives and teams to understand their business needs, translate them into actionable technical strategies, and integrate solutions seamlessly.* Become a power user of Reform’s platform and leverage your technical expertise to design, build, and deploy solutions—including integrations and new features—to address customer needs.* Work with the product, engineering, and sales teams to ensure that customer and field insights drive product strategy.* Provide hands-on guidance and deliver direct support to ensure product reliability.## Qualifications* Interest in logistics or keen interest in learning.* Exceptional communication skills with a proven ability to build strong relationships in a B2B setting.* Strong technical aptitude with experience in a customer-facing engineering role.* Proficiency in reading and writing code in Python, Node, and Next JS, with a solid grasp of data-driven architectures.* Demonstrated ability to solve complex technical challenges in fast-paced, dynamic environments.* Experience with client engagements, rapid prototyping, or iterative solution delivery is a plus.## Why join us* Play a pivotal role in deploying cutting-edge technology that reshapes one of the most critical industries.* Collaborate directly with founders and other founding team members to drive innovation and help build our platform.* Gain unparalleled exposure to real-world challenges while working directly with customers and industry experts.* Enjoy opportunities to travel to customer sites and industry events, expanding your professional network.* Benefits: daily dinners, travel stipend, and comprehensive health, vision, and dental insurance.