Support & MIS Coordinator (Battery Finance Ops)

About Enerjazz

Making electric vehicle batteries affordable

Tech

Patent pending battery tech developed inhouse.

The role

### **Location:**Delhi NCR### **About Us:**We’re a fast-growing EV startup solving battery financing for India’s most hardworking vehicles — electric rickshaws. With money raised from global investors and operations in 5 cities, we aim to make clean mobility accessible to the informal segment through innovative battery financing and distribution.We’re now hiring a hands-on **Support & MIS Coordinator** to help us stay organized, customer-focused, and data-driven as we scale sales.---### **Role Overview:**This is a high-ownership role where you will act as the nerve center between our field team, customers, and leadership — collecting daily data, organizing field inputs, supporting customer escalations, and ensuring nothing falls through the cracks.---### **What You’ll Do:*** Own and update key trackers (sales, collections, customer complaints, battery issues)* Create and manage Google Forms and Sheets for daily field inputs* Follow up with sales/ops team to ensure timely data submissions* Share daily and weekly reports with leadership — clean, visual, and actionable* Support battery customers by tracking complaints and coordinating resolution* Track battery health data (shared by tech/device team) and flag early warnings* Maintain field agent rosters, incentive records, and escalation logs---### **You Should Have:*** 3–5 years of experience in field ops support / MIS / coordination roles* Strong command of **Google Sheets**, Forms, and basic formulas (pivot tables, filters, etc.)* Ability to **follow up proactively** with multiple team members and ensure compliance* Basic comfort with numbers, dashboards, and reporting* Good written and spoken Hindi & English* Fast learner with a “get-it-done” attitude---### **Nice to Have:*** Past experience in EV, fintech, lending, logistics, or mobility startups* Basic exposure to CRM, collection systems, or battery tracking tools* Experience working with field teams in Tier 2/3 cities---### **Why Join Us?*** Be part of a small, driven team building real impact in clean mobility* Learn operations, customer success, and data reporting from the ground up* Get a front-row seat to how a high-growth EV startup is built* Work directly with the leadership team and take ownership of critical systems

Skills

• Data Modeling
• Data Analytics