Account Executive

About Pylon

The Agentic Support Platform purpose-built for B2B.

Tech

We’re building an event-driven workflow engine powered by conversational data and layered with intelligence to help our customers run their operations in real-time. Our tech stack: Golang, GraphQL, React, AWS.

The role

Pylon is a **Series B, AI-native B2B company** building the next generation of customer support.Legacy platforms like Zendesk and Salesforce Service Cloud were built around tickets. Pylon is built around accounts, real-time collaboration, and AI-driven customer intelligence.This is a **massive market** with incumbents that weren’t designed for AI-first workflows.## **Company**- Series B, **$51M raised**- Backed by **a16z, BCV, General Catalyst, Y Combinator**- **90 employees**- Sales team: **11 AEs, 6 SDRs**- Offices in **San Francisco and New York City**## **The Role**- Own full-cycle sales for inbound and outbound opportunities- Source a portion of your own pipeline via outbound- Sell to B2B tech companies (\<500 employees), with exposure to larger accounts over time- Run discovery, demos, trials (1–2 weeks), and close## **Requirements**- 2+ years of SaaS sales experience- Experience selling **$10k–$100k ARR** deals- Comfortable with outbound prospecting- Able to sell differentiated, technical products- Based in **SF or NYC** and willing to work in-person## **Nice to Haves**- Sold into competitive markets- Experience selling to Support, Success, or Post-Sales teams- Familiarity with AI-driven products## **Sales Stack**- Salesforce- Scratchpad- Salesbricks## **Benefits**🏥 Fully covered medical, dental, and vision insurance for employees🏦 401(k) retirement plan🚆 Commuter benefits🌱 Parental leave🏝️ 14 company holidays + unlimited PTO🗺️ Annual offsite🍽 Lunch, dinner, and snacks at the office🏋️ Fitness stipend