Operations Manager

About Enerjazz

Making electric vehicle batteries affordable

Tech

Patent pending battery tech developed inhouse.

The role

#### **Purpose of the Role** The **Operations Manager** is a mission-critical role at Enerjazz, responsible for ensuring smooth, end-to-end operations from e-rickshaw onboarding and cash management to vendor and production coordination. You will manage cross-functional workflows, solve ground-level challenges, and build processes that enable fast, efficient scale-up—impacting everything from customer experience to business growth. --- #### **Key Responsibilities** **1. E-rickshaw Onboarding & Field Operations** * Own the full onboarding process for new e-rickshaw customers—including documentation, orientation, and technology enablement. * Oversee the timely activation and handover of batteries to end users, ensuring a smooth customer experience. **2. Cash Management & Control** * Coordinate daily cash collections and deposits from the field team, ensuring proper accounting and reconciliation. * Implement controls and processes for handling, tracking, and reporting all cash flows related to battery distribution and swaps. **3. Vendor Management (Welding & Repairs)** * Manage relationships with welding vendors and service providers; ensure timely repair, retrofitting, or customization of rickshaws as per requirements. * Monitor service quality, resolve escalations, and optimize vendor performance for cost and turnaround time. **4. Logistics, Production & Warehouse Coordination** * Liaise closely with the production and warehouse teams to align battery inventory, shipment schedules, and last-mile logistics. * Ensure accurate tracking of stock movements, timely dispatch, and issue resolution for delivery/returns. **5. Process Improvement & Reporting** * Identify gaps and inefficiencies in operational processes; drive continuous improvement and SOP implementation. * Maintain dashboards and generate regular MIS reports for management on key operational metrics—onboarding, cash flow, vendor TAT, inventory status, etc. **6. Team Management & Collaboration** * Lead and motivate a small team of field and operations executives. * Foster strong communication and coordination between internal teams (sales, support, production) and external partners. --- #### **Skills & Competencies** **Required:** * 6+ years’ experience in operations, logistics, or supply chain management—ideally in EV, automotive, logistics, or FMCG sectors. * Proven ability to manage multi-location, on-ground operations and cross-functional teams. * Strong understanding of cash management, inventory control, and vendor management best practices. * Excellent organizational, problem-solving, and process improvement skills. * Hands-on, proactive approach; able to operate independently and thrive in a fast-paced, evolving startup. * Proficiency in Excel, MIS reporting, and basic use of operations/ERP tools. * Fluent in Hindi and English; additional regional languages a plus. **Preferred:** * Experience in electric mobility, battery operations, or commercial vehicle segment. * Familiarity with e-rickshaw ecosystem and field-level challenges. --- #### **Why Join Enerjazz?** * Play a pivotal role in scaling a high-growth startup redefining mobility for millions. * Own end-to-end operations with real impact on customer success and business outcomes. * Work alongside visionary founders and a committed, energetic team. * Competitive compensation and ESOPs. --- **Ready to drive operational excellence in the electric mobility revolution?**\ Apply now to join Enerjazz Tech as our Operations Manager. --- _Enerjazz Tech is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._