Finance & Collections Manager

About Enerjazz

Making electric vehicle batteries affordable

Tech

Patent pending battery tech developed inhouse.

The role

### **Role Summary** We are seeking a detail-oriented and proactive Finance & Collections Manager to drive credit control, manage in-house collections, and coordinate between our financing partners and internal teams. The ideal candidate will take ownership of sensitive, judgment-driven tasks that require a mix of operational rigor and strategic oversight. --- ### **Key Responsibilities** * Oversee the complete collections lifecycle—manage escalations, exceptions, and disputes from customer acquisition through recovery. * Evaluate and recommend credit/loan cases for financing partners (Fin1, Fin2, Fin3, Fin4) based on documentation and internal policies. * Resolve complex customer issues, working closely with sales, field, and support teams to ensure customer satisfaction and compliance. * Maintain and audit SOPs for all finance operations; monitor the effectiveness of automated and outsourced processes. * Ensure all in-house documentation, KYC, and compliance requirements are up to date and audit-ready. * Liaise with third-party vendors/agencies for physical verification, collections, and logistics as needed. * Prepare accurate MIS reports for management and financing partners. * Identify process gaps and recommend solutions for operational efficiency and risk mitigation. --- ### **Requirements** * 4–7 years of experience in credit, collections, or finance operations—preferably in NBFCs, banks, or high-growth startups. * Proven track record in loan processing, credit assessment, KYC, and collections management. * Hands-on experience with CRM/ERP tools (e.g., Zoho, Salesforce, Tally). * Strong analytical skills—capable of interpreting reports, detecting risk, and making independent recommendations. * Excellent stakeholder management; able to coordinate across teams and communicate effectively with partners and vendors. * High degree of ownership, follow-through, and ethical standards. * Graduate/Postgraduate in Commerce, Finance, or Business Administration. * Fluency in Hindi and English (verbal and written). --- ### **Preferred** * Experience scaling up operations and/or leading automation or outsourcing projects. * Previous exposure to digital KYC, credit bureau integrations, and reconciliation software. * Prior team management experience is an advantage. --- ### **What We Offer** * Opportunity to work with an agile, innovation-driven team impacting the future of green mobility and financial inclusion. * Ownership of critical finance and risk processes. * Competitive compensation and growth prospects.