Client Account Specialist

About Corgi Insurance

Corgi is building an AI financial infrastructure company

Tech

## Tech Stack ### Languages - TypeScript/TSX - Go ### Tools - TS: Bun/Node, Turborepo, Biome - Go: Wire - DB: Postgres (PlanetScale ❤️) ### Key Libraries - TS: React, NextJS, Drizzle, Resend - Go: GORM, Gin, Mux

The role

We're hiring a Client Account Specialist to own billing accuracy and the client experience around it — making sure every property manager on our platform gets clear, correct, on-time billing.**What You'll Do**_Billing & client support_* Act as the primary billing contact for property managers.* Update our Insurance Operating System (IOS) to reflect client requests and changes._Accuracy & revenue_* Keep billing structures in the IOS accurate.* Spot revenue-flow improvements and work with engineering to ship them.* Build dashboards that show leadership how billing is performing._Process & enablement_* Create training videos and tools to improve the client billing experience.* Write playbooks for billing support, validation, and troubleshooting.* Standardize processes to prevent workflow breakdowns.**What We're Looking For*** Sharp attention to detail and a strong instinct for data integrity.* Can explain technical and billing issues clearly to non-technical people.* Proactive, organized, and takes ownership.* Comfortable in-person, 5 days/week, in a fast-paced startup.**Compensation & Growth*** Performance bonuses tied to billing accuracy, CSAT/NPS, and revenue KPIs.* Fast-tracked salary growth for strong performers.