Account Manager - Growth Accounts

About Veryfi, Inc.

Document AI. One API Call.

Tech

(a) Native Mobile apps: Swift, Objective-C & Kotlin (b) Backend: Python 3, TensorFlow, APIs on Django, Hub/Web on Flask (c) IaaS: AWS with auto deploys to 4 geographies (read the deployment posts by Andrew here https://medium.com/the-road-to-silicon-valley) (d) Database: Amazon Aurora

The role

**Location:** San Mateo\**Team:** Account Management\**Reports to:** Head of Account Management### **About Veryfi**Veryfi is a leader in AI-powered document and data extraction, enabling businesses to transform unstructured data into real-time, actionable insights. Our customers rely on us for accuracy, speed, and a strong partnership across mission-critical workflows.### **The Role**We are looking for a motivated and customer-focused **Account Manager** to manage a portfolio of growth accounts and help drive retention and growth. ### **Responsibilities*** Own day-to-day relationships with assigned customers and serve as their primary point of contact.* Develop a deep understanding of customer goals, use cases, and success metrics.* Manage renewals from start to finish, maintain accurate forecasts, and proactively identify risks.* Identify and drive expansion opportunities including increased usage, new products, and additional use cases.* Run regular check-ins and business reviews, communicating value, ROI, and adoption trends.* Partner cross-functionally with Technical Account Management, Product and Engineering to resolve issues and advance customer objectives.* Maintain disciplined CRM hygiene, account plans, and follow-up actions.* Act as the voice of the customer internally while ensuring a professional, responsive experience externally.### **What We’re Looking For*** 3+ years of experience in Account Management, Customer Success, Sales, or another client-facing role.* Strong communication and relationship-building skills.* Commercial curiosity and comfort discussing pricing and contracts.* Ability to manage multiple priorities across a portfolio of growth accounts.* SaaS or API experience is a plus.### **What Success Looks Like*** High renewal rates across your book of business, with proactive risk mitigation.* Consistently achieves or exceeds expansion targets, taking full ownership of growth quotas.* Customers are engaged, realize value, and are referenceable advocates for Veryfi.* Clear visibility into account health, risks, and next steps, with decisive action to drive outcomes.**Compensation & Benefits**This Account Manager role offers a **base salary of $90,000–$110,000 per year**, with an **OTE of $150,000–$183,000** through performance incentives tied to renewals, expansions, and customer success metrics. The role also includes **full benefits**, including health, dental, and vision coverage, 401(k) contributions, paid time off, and opportunities for professional development and career growth within Veryfi.