Senior Director, Fintech

The Opportunity

Mission North is a strategic communications agency for influential companies to build, protect, and renew their impact. Market-shaping brands like Instacart, Google, Betterment, Toast, Canva, LinkedIn, Mozilla, Snowflake, and Zoom have turned to us to navigate change and accelerate impact at every stage. Recently named one of Fast Company’s Best Workplaces for Innovators, our culture of curiosity allows us to attract the best communicators and mobilize them around tackling some of the world’s biggest challenges. Our stories about breakthrough innovations and movements—and the iconic teams behind them—have influenced hundreds of billions of dollars in market value.

Join our vibrant communications agency dedicated to nurturing dynamic professionals seeking a career embedded in purpose and impact.

We're looking for a high-impact, strategic, and results-drivenSenior Director to spearhead a  portfolio of companies in our Financial Services  Practice, including AI-driven finance,  investment, payments, crypto, real estate, through a fast-moving communications and technology landscape. You will act as both a strategic counselor to c-Suite executives and a hands-on driver of breakthrough media relations and narrative strategies. 

🥇 One Team, All In 

As a benefit corporation, we’re committed to making a positive difference through our work, culture, and community investments.  

• We give back 2% of profits, 2% of our time, and 2% of partner equity to support causes in our local communities, and have invested more than $2 million through grants, donations, and pro bono services. 
• Through our cross-industry fellowship and sponsorship initiative, Foster the Future, we’re creating pathways for the next generation of communications leaders.
• Diversity, belonging, and equity are woven into our business and culture. We continue to advance our policies and practices to foster a more progressive organization and industry.

🤿 Go Deeper 

Qualifications include: 

• 10-12 years of PR agency or in-house experience working with emerging tech, fintech or financial services brands across areas that could include AI-driven finance, banking, payments, investment, crypto or real estate tech brands.
• Experience framing technology transformations into compelling mainstream and trade narratives and helping clients navigate sensitive reputation issues, AI ethics, and crisis communications.
• Adept at providing direct counsel to C-level executives and guiding them through shifting market dynamics.
• Experience managing integrated programs across earned media, content and digital. 
• Compelling communication and presentation skills.
• Strong new business development skills with a proven track record of closing and retaining new clients.
• Experience leading strategic workshops and initiatives including messaging, storyline development, thought leadership platform development and media training. 
• Strong leadership skills with a commitment to accountability, talent development and mentorship.
• Proven track record of directing multiple teams while staying close to the execution and tactical output in order to support practice growth.. 
• Bachelor’s degree.
• Bonus points for experience in public affairs and advocacy, financial communications and/or investor relations.

🧐 Move with Purpose 

Day-to-day you will: 

• Own client retention, product/service evolution, account performance, and portfolio growth. 
• Drive high-level media strategy while remaining hands-on with pitch execution, key press outreach, and high-stakes media moments.
• Serve as an authoritative, trusted strategic partner to client contacts and their executive teams, guiding their brand  to help them reach their full potential.
• Set and plan against revenue goals, talent development, agency marketing, lead generation and new business development for the Financial Services practice group, with a focus on growing our portfolio of growth-stage/established fintech and traditional financial services brands.
• Proactively lead and close new business efforts from start to finish with minimal oversight. 
• Generate new revenue with existing clients. You have a keen eye for timing strategic recommendations that align the scope of work to meet the needs of our clients.
• Work with our specialists to provide clients with programs that integrate traditional PR, digital, and social media platforms.
• Serve as a steward of Mission North’s values and operating principles. 
• Mentor and coach staff across all levels of skills development.
• Work closely with fellow account leads to direct account staffing and forecasting.
• Represent Mission North and our clients at industry events for new business networking and personal professional development.

🧠 Great Minds, Don’t Think Alike 

• We’ve built an award-winning culture of curiosity and experimentation. Mission North is a Fast Company Most Innovative Company, ranking #3 in its inaugural PR and Brand Strategies category.
• We foster a culture of lifelong learning and personal growth, supporting employees in their professional development.
• Recognition for hard work is at the heart of our culture, with opportunities for advancement and rewards.
• We invest in our people, offering a competitive compensation package, profit sharing, 401K matching program, professional development stipend, and comprehensive benefits.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Mission North. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Compensation

Actual compensation within the pay range will be decided based on factors including, but not limited to, skills and prior relevant experience. 

Mission North cares about you and your overall well-being, and that’s why we offer a comprehensive benefits package, for full-time employees, that includes healthcare benefits, a 401(k) plan including an employer match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid time off, paid parental leave, and several paid holidays, among others.

Pay Range:  Expected Salary range depending on experience: $150,000-$175,000, not including year end profit sharing bonus.