Workplace Coordinator

JOB DESCRIPTION
Workplace Coordinator

We are hiring a seasoned and passionate Workplace Coordinator to join Anthropic in New York. If you love creating spaces where your colleagues can focus, collaborate, and do their best work, you might be a great fit for this role. We have a strong in-person presence, so we really care that our office is a place where staff feel welcome and supported!

About Anthropic
Anthropic is an AI safety and research company that's working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Our interdisciplinary team has experience across ML, physics, policy, business and product.

Responsibilities:

Vendor Management and Coordination

• Coordinating with and managing vendors who handle day-to-day operations and maintenance of our San Francisco office buildings, such as deliveries, office supplies and daily janitorial services
• Partnering with the extended workplace team to keep the buildings running smoothly and to provide employees with a safe, functional and comfortable environment and a consistently high level of service

Problem-Solving and Responsiveness

• Responding to requests in our internal ticketing system within Service Level Agreements, providing a high level of customer service through clear, timely and empathetic communication
• Addressing workplace issues promptly (elevator down, restroom flood, refrigerator not cooling, etc.), including engaging the right vendor and keeping colleagues informed and supported until the issue is resolved
• Conducting minor repairs and maintenance tasks, and coordinating vendors for more complex repairs
• Providing emergency response support in partnership with Security, and helping us stay compliant with local codes

Organizational Skills and Adaptability

• Managing multiple competing priorities, with discernment on prioritization
• Setting up furniture configurations for onsite meetings and events, bringing a hospitality mindset to every request
• Performing workstation setups, including monitors, monitor arms and other ergonomic equipment

Process Documentation and Culture Development

• Helping maintain our Standard Operating Procedures
• Developing and preserving office culture and norms
• Partnering closely with People Operations, Security and vendors

Additional Areas of Support

• Supporting HVAC and preventive maintenance
• Supporting office moves, restacks and reconfigurations
• Supporting safety, permits, inspections and code compliance

You might be a good fit if you:

• Have 4+ years of experience in workplace coordination and building operations
• Have working knowledge of building systems like HVAC, elevators, plumbing and lighting, and can supervise maintenance, repairs and services
• Have a service-minded, solution-based approach, and are excited to take on essential behind-the-scenes work
• Enjoy rolling up your sleeves, with no task too big or too small
• Have excellent organizational and communication skills, and can multitask
• Can lift up to 50 pounds

Strong candidates may also:

• Have managed workplace projects or programs, such as HVAC, preventive maintenance or office moves, in a multi-building or high-growth environment
• Have prior experience with vendor management, food and beverage service, and hospitality
• Be interested in artificial intelligence and care that it is developed safely and beneficially
• Have experience managing permit, license and inspection requirements