Windows Desktop Administrator – Associate

Requisition #:1899 

Job Title: Windows Desktop Administrator - Associate

Location: Fort Huachuca, AZ

Clearance Level: Secret Clearance, Must have clearance to start

Required Certification: 

• Must have Security+ CE and Microsoft desktop certification- MD-102 (or higher), AZ-900 (or higher), AND CompTIA A+, certification prior to hire

Essential Job Duties

• Be a self-motivated system administrator to provide enterprise desktop support for the Army in a fast paced and demanding environment
• Build and configure Windows-based systems in support of highly visible mission areas
• Proactively and efficiently administer desktops using enterprise toolsets such as MCM, VMware Mirage, VMware Horizon, etc.
• Effectively troubleshoot complex technical issues
• Ensure desktop configuration compliance with DoD and Army regulations
• Document technical troubleshooting efforts
• Participate in rotational on-call duties to provide after-hours support

 

Qualifications

• HS + 2 years of experience in technical field, AA/AS, or BA/BS, to include up to one year of hands-on Windows desktop administration
• Must have Security+ CE and Microsoft desktop certification- MD-102 (or higher), AZ-900 (or higher), AND CompTIA A+, certification prior to hire
• Experience with Windows 10 and Windows 11 administration
• Experience with physical and virtual (VMware) desktops
• Experience with zero client environment
• Proficiency with Windows Active Directory services
• Familiarity with McAfee Host Based Security System (HBSS)
• Familiarity with Microsoft System Center Configuration Manager (MCM)
• Familiarity with Assured Compliance Assessment Solution (ACAS)
• Knowledge of DISA STIGs and IAVAs
• Active Secret US security clearance

Preferred Qualifications

• Prior military IT operations experience at the Brigade level or higher
• Attention to detail and the ability to remain calm under pressure
• Ability to effectively troubleshoot complex technical issues
• Ability to research and develop creative solutions to unique problems
•  Knowledge of networking concepts
• Ability to create and/or modify scripts (batch, PowerShell)
• Ability to document technical troubleshooting efforts
• Be able to effectively communicate with team members and customers
• Work independently and as a team member; set priorities and organize work to meet deadlines
• Willing to work overtime, holidays, and weekends as necessary
• Familiarity with Intune and Azure preferred

Working Conditions

• Working conditions are normal for an office environment.
• Fast paced, deadline-oriented environment.
• May require periods of non-traditional working hours including consecutive nights or weekends (if applicable)

• Happy-Be Infectious. Happiness multiplies and creates a positive and connected environment where motivation and satisfaction have an outsized effect on everything we do.
• Helpful -Be Supportive. Being helpful is the foundation of teamwork, resulting in a supportive atmosphere where collaboration flourishes, and collective success is celebrated.
• Honest -Be Trustworthy.Honesty serves as our compass, ensuring transparent communication and ethical conduct, essential to who we are and the complex domains we support.
• Humble -Be Grounded.Success is not achieved alone, humility ensures a culture of mutual respect, encouraging open communication, and a willingness to learn from one another and take on any task.
• Hungry -Be Eager.Our hunger for excellence drives an insatiable appetite for innovation and continuous improvement, propelling us forward in the face of new and unprecedented challenges.
• Hustle -Be Driven.Hustle is reflected in our relentless work ethic, where we are each committed to going above and beyond to advance the mission and achieve success.