Wellness Coordinator (47197)

POSITION SUMMARY:

The Wellness Coordinator supports the development, implementation, and daily operation of high-quality wellness programs with primary responsibility for the YMCA's group exercise program. This position recruits, hires, trains, schedules, supports, and evaluates group exercise instructors while ensuring classes provide a safe, welcoming, engaging, and high-quality experience for YMCA members. The Wellness Coordinator regularly evaluates class participation, member feedback, community needs, and wellness trends to determine appropriate class offerings and schedules. This position works to strengthen member engagement and retention while ensuring wellness programs support the YMCA's mission of youth development, healthy living, and social responsibility.

ESSENTIAL FUNCTIONS:

1.   Recruits, interviews, hires, trains, schedules, supervises, and evaluates qualified group exercise instructors.

2.   Provides ongoing coaching, support, communication, and professional development to group exercise instructors to maintain consistent, high-quality programming.

3.   Develops and maintains the group exercise schedule based on member needs, facility availability, instructor availability, participation levels, and program demand.

4.   Regularly evaluates existing classes using attendance, participation trends, member feedback, instructor performance, and other relevant information.

5.   Identifies opportunities for new classes, formats, and wellness programs based on member interests, industry trends, and community needs.

6.   Makes recommendations regarding the addition, modification, scheduling, or discontinuation of group exercise classes.

7.   Ensures appropriate instructor coverage for scheduled classes and assists in coordinating substitute instructors when necessary.

8.   Conducts instructor orientations, trainings, meetings, and in-service opportunities and communicates expectations regarding YMCA standards and member service.

9.   Builds positive relationships with members and actively seeks feedback regarding group exercise classes and wellness programming.

10.   Responds professionally and promptly to member questions, concerns, and suggestions related to group exercise and wellness programs.

11.   Promotes wellness programs and works collaboratively with other YMCA departments to increase member awareness, participation, and engagement.

12.   Ensures group exercise instructors maintain required certifications, including appropriate national fitness certifications, CPR, First Aid, and AED certifications as required by YMCA policies.

13.   Ensures classes and wellness activities are conducted in accordance with YMCA safety standards, risk-management procedures, and established policies.

14.   Monitors group exercise spaces and equipment and reports maintenance, safety, or equipment needs promptly.

15.   Maintains accurate instructor schedules, attendance information, certification records, class participation information, and other required program documentation.

16.   Assists with special wellness events, challenges, workshops, member engagement activities, and other YMCA initiatives.

17.   Serves as a positive representative of the YMCA and models the YMCA values in interactions with members, staff, volunteers, and the community.

18.   Performs other duties as assigned.

YMCA COMPETENCIES (Team Leader):

Mission Advancement: Models and teaches the YMCA values and effectively communicates the YMCA's mission and impact to members, staff, volunteers, and the community.

Collaboration: Builds positive relationships with staff, instructors, members, and volunteers. Works effectively across departments and creates an environment of teamwork and mutual support.

Operational Effectiveness: Uses participation information, member feedback, and sound judgment to make programming decisions. Establishes clear expectations, follows through on responsibilities, and seeks continuous improvement in wellness programming.

Personal Growth: Demonstrates a commitment to learning and professional development. Maintains current knowledge of group exercise, wellness programming, member engagement, and industry trends.

Qualifications

QUALIFICATIONS:

1.   High school diploma or equivalent required; associate or bachelor degree in exercise science, health and wellness, recreation, physical education, or related field preferred.

2.   Experience in group exercise, fitness, wellness programming, or a related field.

3.   Previous experience supervising, coordinating, or leading employees or instructors preferred.

4.   Nationally recognized group exercise or personal training certification preferred.

5.   CPR, AED, and First Aid certification required within 60 days of hire.

6.   Knowledge of current group exercise and wellness trends and the ability to evaluate member and community needs.

7.   Strong organizational skills with the ability to coordinate multiple instructors, classes, schedules, and program needs.

8.   Excellent interpersonal and communication skills with the ability to develop positive relationships with members and staff.

9.   Ability to provide constructive feedback, coach employees, and hold staff accountable to established expectations.

10.   Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

PHYSICAL REQUIREMENTS:

Ability to perform the essential functions of the position, including moving throughout wellness and group exercise areas, standing for extended periods, demonstrating or assisting with exercise movements when necessary, and moving or lifting fitness equipment as appropriate. Must be able to respond appropriately to emergency situations.

HOURS:

Part Time: Morning, Afternoon, Evening, Weekend availability required

Up to 29 Hours

PAY RATE:

$20 - $24/HOUR DOE

LOCATION:

Fayetteville