Warranty Administrator

The Warranty Administrator will prepare, record and submit warranty claims to the factory and/or distributor and reconciling accordingly.

Job Responsibilities:

• Process warranty claims for each dealership within the region
• Work with Parts and Service teams to verify information and seek out missing information on warranty to submit claim
• Create warranty claims from work orders
• Maintain knowledge and understanding of SRT times and OEM products
• Track warranty parts through final claim resolution
• Travel is required for training and/or to assist at other locations.

Qualifications:

• High school diploma or GED
• Warranty or Service experience in a heavy-duty truck dealership
• Strong attention to detail
• Strong verbal and written communication skills
• Strong typing skills, and ability to learn new programs
• Mechanical knowledge and understanding of terminology