Warehouse & POS/SCO Support Technician

A+ Communications, Security & Home Solutions is a trusted leader in communications, security, audio/video, and automation control. Our experienced team specializes in customizing services to fit customers' specific needs, whether it be for home entertainment and safety or workplace productivity and security.

Job Title:Warehouse & POS/SCO Support Technician

Department:A+ Communications & Security

FLSA:Hourly

Revision Date:09/2026

About A+ Communications, Security & Home Solutions

A+ Communications, Security & Home Solutions, a subsidiary of Hy-Vee, Inc., has designed, installed and serviced low-voltage systems since 2001. We provide security and fire alarm, camera, audio/video, point-of-sale and communications systems for Hy-Vee stores, businesses and homes across an eight-state area. Our 60-plus technicians build licensed trade careers here, progressing from trainee to senior technician.

The Role and Why It's Important

The Warehouse & POS/SCO Support Technician supports the general needs of the warehouse, including fulfilling and processing orders, accepting incoming shipments, and maintaining accurate inventory, while also providing hands-on support and repair for Self-Checkout (SCO) and related POS equipment. This role blends warehouse organization with technical equipment servicing to keep both the warehouse and store-level POS/SCO systems running smoothly. If you're organized, detail-oriented and enjoy hands-on technical work, you'll excel in this role.

What You'll Do

Warehouse & Inventory

• Maintains an accurate running inventory.
• Restocks supplies and inventory; places blanket and special orders as needed.
• Enters purchase order data in the inventory control system.
• Accepts, verifies, inspects, and records all deliveries according to policy.
• Records, reports, and returns defective items.
• Processes invoices, supplying necessary data to accounting or other appropriate department for payment and recordkeeping.
• Maintains the organization and cleanliness of the warehouse area.
• Handles complaints related to shipments; notifies supervisor of any shipping or receiving issues.

SCO / POS Equipment Support

• Provides support, troubleshooting, and repairs for Self-Checkout (SCO) equipment and related POS/communications hardware.
• Certifies and maintains scanner scales.
• Completes register imaging and maintains POS systems for new and existing stores.
• Thoroughly tests equipment prior to turn-over for first-time use.
• Maintains and protects all tools, equipment, and materials for assigned duties.

General

• Communicates effectively; builds trust with the team, supervisors, and store personnel; demonstrates a sense of teamwork.
• Continues to develop technical and organizational skills through training, product manuals, and hands-on work.
• Performs other related duties as assigned.

Your Skills

• Commitment to the Hy-Vee mission and a willingness to promote the company's values.
• Proficient with inventory control systems.
• Thorough understanding of warehouse policies and procedures.
• Basic technical aptitude for troubleshooting and repairing POS/SCO equipment.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal and customer service skills.
• Excellent time management skills; able to manage varying workloads and unexpected priorities.
• Proficient use of tablet/laptop computers and Microsoft Office.

Reporting Relationships

Accountable and Reports to:Warehouse Supervisor

Education and Experience

• High school diploma or equivalent required.
• Related warehouse or technical/repair experience preferred but not required.

Physical Requirements

• Must be able to complete various activities that may require hours of lifting, standing, carrying, kneeling, and reaching.
• Must be able to move/lift up to 75 pounds at a time.
• Must be comfortable working at various elevations using a ladder and/or man-lift when supporting equipment installs.

Working Environment

Work is performed in a fast-paced warehouse setting as well as in operational store environments. Occasional exposure to dirt, noise, temperature extremes, dampness, vibrations, hazards from moving equipment, and dangerous chemicals/solvents. May require working at heights of 20 feet and above from a scissor lift or extension ladder. Occasional regional travel as needed for equipment support. Some night and weekend work may be required.

Looking to join our team of experts? Apply today.

Employment is contingent upon the successful completion of a pre employment drug screen.