Wardrobe Manager (Trip Interview)

Job Description

Responsibilities

• Lead team of Wardrobe Hosts/Hostesses, Tailor and Linen keeper
• Partner closely with Main Laundry team
• Oversee the cleanliness and upkeep of Wardrobe, Linen Room and the assigned Officer and crew cabin service by Crew Cabin Cleaner (Custodial Host)
• Work with Creative Costuming at Walt Disney World as required on upkeep and replacement of all costumes
• Maintain the inventory of bed linens, towels and costumes according to par level
• Ensure all maintenance issues are reported and inspects are completed on timely manner
• Maintain stock lists of all lockers accurately
• Examine laundered items for repairs and for quality of finish
• Lead monthly linen inventory
• Meet all financial budgets within the Wardrobe area, and coordinate with shoreside partners to ensure a smooth operation
• Lead all aspects of operation of Wardrobe and other related equipment
• Maintain good understanding of Disney Show Quality when it comes to costuming; maintain the Disney Look standards at all times for ship
• Supervise the team of Custodians cleaning Officer and crew cabins, ensuring standards are maintained, and inspections are regularly carried out
• Facilitate department meetings; conduct daily pre-shift and break-out meetings
• Provide leadership for all direct reports
• Actively participate in all Castaway Cay job responsibilities associated with position and line of business as advised by DCL leadership
• Complete additional job responsibilities, as assigned by Disney Cruise Line leadership, based on operational need
• Follow all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
• Participate in Emergency Duties as specified in the ship Assembly Plan

Basic Qualifications

• Minimum 2 years Housekeeping management with control and inventory experience on ships or a large hotel, within the last 5 years
• Experience as a seamstress or tailor is required
• Experience working with Garment Utilization System or a comparable system
• Excellent knowledge and care of textiles and fabrics.
• Hospitality or Business Management Diploma or industry related experience
• Proficiency with all Microsoft Programs

Preferred Qualifications

• Experiences in the textile industry a plus
• Past experience in a laundry/dry cleaning facility a plus
• Knowledge of Laundry operations, Linen storing/inventory, Costume care a plus
• Experience Leading a diverse multi-cultural Crew a plus

Additional Information

This is a SHIPBOARD role.

Applicants must:

• Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
• Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
• Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
• Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
• Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
• Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment
• Be comfortable living in a confined space with strict rules and regulations
• Adhere to a structured lifestyle, personally and professionally

Your Responsibilities:

• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Complete a pre-employment medical
• Obtain a criminal background check
• Bring approved work shoes

**Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

• Segment: Disney Parks, Experiences and Products
• Business: Disney Cruise Line
• Category: Hotel and Resorts
• Job Type: Full Time