VSU - Technical Support Analyst 3/IT Hardware Asset Analyst

IMCS Group Inc

Location not stated

On-site

1 week ago

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Short Description:
Manages VSU IT hardware and software assets from acquisition through retirement, maintaining inventory, transfers, audits, tickets, warranties, contracts, licenses, PC refreshes, and compliance reports.
This is an onsite role!
MAX VENDOR RATE ***

Complete Description:
•Coordinate the transfer of IT assets between
business units with 5 to 7 business days.

• Generate, distribute, & review weekly IT
asset management reports.

• Complete ITSM tickets within 7 - 10 business
days.

• Monitor the ITSM IT Asset Management queue on
a daily basis.

• Updating notes with clear and accurate
information to insure that the life cycle of the ticket accurately captured.

•Correctly Managing ITAM Queue

• Assist With Asset IMAC and PC Refresh process

•Perform periodic inventories and usage
monitoring of all IT assets and record all findings, changes, physical
location, and incidences of support for the Technology Services department

• Track and maintain copies, Hardware
warranties, maintenance agreements, and lease and vendor contracts to include
contract expirations.

• Assist in tracking and maintain software
licenses Perform periodic software audit of installs on desktops, servers,
network equipment.

• Assist in the Reconcile process of Software
repository with ISO Approval list on a semiannual basis.

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

VSU - Technical Support Analyst 3/IT Hardware Asset Analyst · IMCS Group Inc

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