Vmware Senior SME

About The Job:

• Experience: 10+ years of relevant infrastructure experience, including at least 5 years of hands-on VMware administration and L3 support
• We are seeking an experienced VMware Level 3 Subject Matter Expert (SME) to provide advanced technical administration, troubleshooting, maintenance and operational support for the customer's enterprise VMware virtualisation infrastructure.
• The successful candidate will be responsible for maintaining the availability, reliability, performance, security and operational resilience of VMware environments supporting business-critical production and non-production workloads.
• The role requires deep technical expertise in VMware vSphere, ESXi, vCenter Server, virtual networking, cluster management, storage integration, capacity management and infrastructure automation.
• The VMware L3 SME will work closely with customer Technology Owners, Kyndryl Platform Technical Leads, Hosting, Storage, Network, Backup and Disaster Recovery teams to ensure stable operations and continuous service improvement.

Essential Job Functions:
VMware Infrastructure Operations and Administration

• Administer, maintain and provide L3 technical support for enterprise VMware vSphere infrastructure, including ESXi hosts and vCenter Server.
• Manage VMware clusters, virtual machines, resource pools, host profiles and virtual infrastructure configurations.
• Configure and maintain VMware High Availability (HA) and Distributed Resource Scheduler (DRS) to ensure platform stability and resilience.
• Manage ESXi host lifecycle activities, including installation, configuration, patching, upgrades and firmware coordination.
• Perform proactive infrastructure health checks, resource utilisation monitoring and performance optimisation.
• Manage virtual machine provisioning, modification, migration and decommissioning in accordance with approved procedures.
• Troubleshoot complex virtualisation issues across compute, storage, networking and operating system layers.
• Maintain configuration consistency, platform standards and operational documentation across the VMware estate.

Incident, Problem and Change Management

• Act as the Level 3 escalation point for critical and complex VMware infrastructure incidents.
• Provide technical support for P1/P2 incidents affecting production and business-critical virtual infrastructure.
• Investigate and resolve issues involving ESXi host failures, vCenter availability, cluster instability, VM performance degradation and storage connectivity.
• Conduct root cause analysis (RCA) and implement permanent corrective and preventive actions.
• Coordinate with VMware/Broadcom Support and other technology vendors for advanced troubleshooting and product defects.
• Perform approved infrastructure changes, upgrades, security patching and configuration modifications.
• Ensure incidents, problems, service requests and changes are accurately recorded and managed.
• Participate in major incident bridges, technical recovery activities and operational governance discussions.

VMware Cluster, Performance and Capacity Management

• Configure, monitor and optimise vSphere HA, DRS and cluster resource allocation.
• Manage CPU, memory, storage and network resource utilisation across VMware clusters.
• Identify and resolve performance bottlenecks, CPU contention, memory pressure, storage latency and resource allocation issues.
• Configure and manage resource pools, reservations and limits.
• Support vMotion and Storage vMotion activities to optimise infrastructure availability and utilisation.
• Monitor datastore capacity, virtual machine growth trends and infrastructure capacity thresholds.
• Contribute to capacity forecasting and infrastructure right-sizing recommendations.
• Identify opportunities to improve virtualisation efficiency and reduce infrastructure operating costs.

VMware Networking and Storage Integration

• Administer and troubleshoot VMware vSphere Standard Switches and Distributed Switches.
• Manage virtual networking configurations, including VMkernel adapters, VLANs, port groups and network redundancy.
• Troubleshoot virtual machine connectivity, vMotion networking and host management connectivity.
• Manage and troubleshoot VMware datastores, including VMFS and applicable vSAN environments.
• Investigate storage connectivity issues involving Fibre Channel, iSCSI and NFS where applicable.
• Work closely with Storage and Network teams to resolve SAN path failures, datastore latency and infrastructure connectivity issues.
• Support storage provisioning, datastore expansion and storage migration activities.
• Maintain appropriate redundancy and high availability across virtual networking and storage configurations.

VMware Security, Patching and Compliance

• Perform standard and emergency ESXi and vCenter patching in accordance with the customer's approved vulnerability management standards.
• Identify and remediate VMware infrastructure vulnerabilities and configuration compliance gaps.
• Apply approved VMware security hardening recommendations and configuration baselines.
• Manage vCenter role-based access controls (RBAC), administrative privileges and authentication integrations.
• Support security audits and provide technical evidence of infrastructure compliance.
• Monitor VMware infrastructure security advisories and coordinate remediation of identified vulnerabilities.
• Ensure all configuration changes comply with approved change management and security governance processes.

Automation and Operational Improvement

• Develop, maintain and improve VMware automation scripts using PowerCLI and PowerShell.
• Support automated virtual machine provisioning, configuration, patching and decommissioning workflows.
• Automate repetitive VMware operational tasks and infrastructure health checks.
• Develop scripts for resource utilisation reporting, capacity analysis and configuration compliance.
• Support integration between VMware platforms, ServiceNow and approved enterprise monitoring and automation tooling.
• Maintain and enhance existing operational automation routines.
• Identify opportunities to reduce manual administration, improve operational efficiency and prevent recurring incidents.
• Contribute to the continuous improvement and automation roadmap for virtualisation services.

Backup, Disaster Recovery and Infrastructure Resilience

• Support VMware infrastructure integration with enterprise backup and recovery platforms.
• Assist Backup and Recovery teams with virtual machine backup, restoration and recoverability testing.
• Participate in disaster recovery exercises, including VMware infrastructure failover and recovery validation.
• Support infrastructure recovery activities following ESXi host, cluster or vCenter failures.
• Validate high-availability configurations, infrastructure dependencies and recovery procedures.
• Maintain technical recovery runbooks and operational procedures.
• Coordinate with relevant teams to resolve virtualisation issues affecting backup, replication and disaster recovery operations.

Qualifications:
Mandatory Technical Skills

VMware Virtualisation

• Deep hands-on expertise in VMware vSphere, ESXi and vCenter Server administration.
• Strong experience with VMware HA, DRS, vMotion, Storage vMotion and cluster management.
• Proven ability to troubleshoot complex ESXi host, virtual machine and vCenter issues.

VMware Networking

• Experience with vSphere Standard and Distributed Switches.
• Strong understanding of VLANs, VMkernel networking, virtual NICs and network redundancy.
• Ability to diagnose networking issues affecting VMware workloads.

VMware Storage

• Experience managing VMFS datastores and storage connectivity.
• Knowledge of Fibre Channel, iSCSI and NFS storage integration.
• Troubleshooting experience involving datastore latency, multipathing and storage path failures.

Performance and Capacity Management

• Experience analysing CPU, memory, network and storage performance.
• Strong understanding of resource pools, reservations, limits and cluster capacity management.
• Ability to identify resource contention and recommend performance improvements.

Automation and Scripting

• Practical experience with VMware PowerCLI and PowerShell.
• Ability to develop and maintain scripts for VMware administration, reporting and operational automation.

Infrastructure Operations

• Strong L3 troubleshooting and technical escalation experience in enterprise production environments.
• Experience performing ESXi and vCenter upgrades, patching and lifecycle management.
• Incident, problem and change management experience using ServiceNow or equivalent ITSM tooling.
• Experience preparing technical RCA reports and supporting major incident restoration.

Desirable Skills

• VMware vSAN administration and troubleshooting.
• VMware NSX networking and security.
• VMware Aria Operations (formerly vRealize Operations).
• VMware Site Recovery Manager / VMware Live Site Recovery.
• VMware Host Profiles and lifecycle management automation.
• Experience with enterprise storage platforms such as Hitachi and Dell EMC.
• Experience with Veritas NetBackup, Veeam or equivalent enterprise backup platforms.
• Knowledge of Red Hat Enterprise Linux and Windows Server administration.
• Familiarity with Infrastructure-as-Code tools such as Ansible or Terraform.

Qualifications and Certifications

Preferred certifications:

• VMware Certified Professional – Data Center Virtualization (VCP-DCV), or equivalent current certification.
• VMware Certified Advanced Professional (VCAP) – Data Center Virtualization (advantageous).
• Relevant enterprise infrastructure or virtualisation certifications.

Expected Outcomes

• Maintain stable, secure and highly available VMware virtualisation infrastructure.
• Provide effective L3 resolution of complex technical incidents and escalations.
• Support timely restoration of business-critical virtualisation services.
• Execute VMware patching, upgrades and maintenance activities with minimal business disruption.
• Maintain infrastructure compliance with the customer's security and operational standards.
• Improve VMware cluster performance, resource utilisation and capacity efficiency.
• Increase operational automation and reduce repetitive manual administration.
• Support successful infrastructure recovery and disaster recovery testing.
• Maintain accurate operational runbooks, infrastructure documentation and RCA records.
• Contribute to measurable improvements in service stability, reliability and operational efficiency.

How to Apply:Interested candidates are encouraged to respond/submit their updated resumes, and for additional job opportunities, please visitJobs In India – VARITE.

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About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services.

Equal Opportunity Employer:
VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status.