Video Systems Specialist

Summary

Worldwide Events and Experiences brings the best of Apple to life, showcasing our products, services and the values that drive our company. From global product launches and tailored creator experiences to impactful partner engagements and inspiring internal events, this team is charged with managing the end-to-end planning, production, in person experiences and all the unique details that make these events special. The team includes professionals with backgrounds in event design, management, operations, broadcast, and production. We’re looking for inventive and collaborative people from a variety of creative fields. If that’s you, then your next home may be here!

The Video Systems Specialist is a hands-on technical role supporting the delivery of premium live and broadcast experiences for Apple at Worldwide Events venues and remote locations. Acting as the team’s visual and display technical specialist, this role owns the end-to-end visual integrity, color fidelity, signal processing, and reliable operation of large- and small-format LED systems and video playback pipelines across rehearsals, live events, and broadcast productions.

Description

The Video Systems Specialist collaborates across technical teams, producers, creative partners, and external vendors within Worldwide Events. Success in this role requires a sharp visual eye, deep technical rigor in display science and signal flow, and calm, precise execution in high-stakes, executive-facing environments with zero margin for error.

Responsibilities

• Act as the technical point of contact for display and video pipeline integrity across rehearsals, executive QCs, and live broadcasts at SJT, APO, and remote production sites.
• Serve as technical lead on display hardware selection for remote productions, specifying screen types, dimensions, aspect ratios, and pixel pitch tailored to audience sight lines and on-camera performance.
• Develop signal flow diagrams for live event display and video systems
• Project manage and oversee the deployment of show display and video systems for live events, including vendor management and supervising technical crews.
• Assist with set-up and deployment of display control systems during rehearsals, live events, and broadcasts, including occasional operation.
• Partner closely with Keynote producers, video editors and post-production teams to establish and enforce best practices for asset delivery and display optimization.
• Validate color accuracy, luminance, and gamma curves across displays; inspect source files in DaVinci Resolve to troubleshoot color pipeline mismatches.
• Assist with troubleshoot processing, cabling, scaling, or tile anomalies in real time without disruption to presenters or live audiences.
• QC and live monitoring of video content, including Keynote presentations, product launch films, pre-show animations, and live feeds for playback anomalies, dropped frames, motion judder, scaling artifacts, sharpness, and moiré.
• Communicate visual and technical feedback clearly and diplomatically with creative leads, and production stakeholders.
• Verify signal path integrity, genlock, frame rates, processing latency, and redundant failovers across the display infrastructure.
• Document and archive all system designs, configuration files, system back-ups and technical run books.
• Partner with the engineering teams to evaluate next-generation display tech, calibration tools, and emerging video processing platforms.
• This role requires up to 30% travel, including both domestic and international travel, based on project needs.
• Work may be required during evenings, overnight hours, weekends, and holidays in support of live events and broadcasts.

Minimum Qualifications

• 3+ years of hands-on technical experience with professional LED display systems, video processors, and live event video pipelines.
• Demonstrated understanding of color science, color spaces (Rec.709, DCI-P3, Rec.2020), bit depth, dynamic range, and video inspection in tools like DaVinci Resolve.
• Working knowledge of professional LED processing platforms (e.g., Megapixel Helios, Brompton Tessera).
• Solid grasp of video engineering fundamentals: signal flow (SDI, HDMI, fiber, SMPTE 2110), EDID, aspect ratios, pixel mapping, raster management, genlock, and frame-rates.
• Direct experience operating Apple Keynote and playback hardware in a technical production environment.
• Experience with live event media servers and screen management switchers (e.g., Barco E2/E3, Disguise, Pixera).
• Proven ability to communicate visual and technical issues cross-functionally with creative, editorial, and executive-facing teams under pressure.

Preferred Qualifications

• Broadcast and on-camera LED display experience, including shutter angle synchronization, refresh rates, scan lines, and camera-to-display moiré mitigation.
• Experience with live event media servers and screen management switchers (e.g., Disguise, Pixera
• Background supporting high-profile keynote presentations, premium product launches, or studio broadcast environments.
• Practical knowledge of physical screen engineering, including load distribution, ground-support systems, rigging safety, and power distribution.