PL
VDH Business Analyst 2
PeopleNTech LLC
šŗšø United States
Hybrid
6 months ago
- Visio
- Change Management
- Excel
- PowerPoint
- ServiceNow
- Azure DevOps
- Power BI
- Agile
6 months ago
Virginia Information Technology Agency
Title/Role: VDH Business Analyst 2
Region Description:
Req. Status: Open
No. of Openings: 1
Start Date: 04/01/2026
End Date: 06/30/2026
Max Submittals by Vendor: 2 Per Opening
PO Number:
PO05296165
Worksite Address: 109 Governor St Richmond VA 23219
Agency Interview Type: Either Phone or In Person
Work Arrangement: Hybrid
Short Description:
Maximum Vendor Submittal Rate is $54.29/hr.
Complete Description:
The IT Business Analyst II supports VDH's technology and operations teams by gathering and analyzing business requirements, documenting processes, assisting with solution design, and supporting project execution across multiple program areas
Position Summary
The IT Business Analyst II supports VDH technology initiatives by gathering requirements, mapping processes, documenting workflows, and coordinating with business and technical teams. This role ensures clear communication, accurate documentation, and smooth execution of IT projects. Candidates should be analytical, organized, and comfortable working in a dynamic, multiāteam environment.
Key Responsibilities
1. Business Analysis & Requirements
ā¢ Gather, analyze, and document business and technical requirements.
ā¢ Facilitate requirementāgathering meetings and workshops.
ā¢ Write user stories, acceptance criteria, and backlog items.
ā¢ Support requirement prioritization and refinement with product owners and technical leads.
2. Process Mapping & Documentation
ā¢ Create and update process flows in Visio.
ā¢ Document currentāstate and futureāstate workflows.
ā¢ Produce clear SOPs, reference guides, and operational documentation.
ā¢ Support standardization and processāimprovement efforts.
3. Project & Operational Support
ā¢ Track tasks, deliverables, and dependencies in portfolio tools.
ā¢ Document meeting notes, decisions, and action items.
ā¢ Assist with testing activities and UAT coordination.
ā¢ Support change management, communications, and training materials.
ā¢ Maintain dashboards and reports for leadership.
4. Stakeholder Communication
ā¢ Coordinate between business partners, IT teams, and leadership.
ā¢ Communicate requirements, decisions, and project updates clearly.
Other Duties (as needed)
ā¢ Assist with onboarding/offboarding for project resources.
ā¢ Support procurement documentation and technical input.
ā¢ Gather and validate data for reporting or decisionāmaking.
Required Qualifications
ā¢ Experience with requirements gathering and documentation.
ā¢ Proficiency with Visio, Excel, Word, Teams, and PowerPoint.
ā¢ Familiarity with workflow or project tools like ServiceNow or Azure DevOps.
ā¢ Strong analytical, organizational, and communication skills.
ā¢ Experience with process mapping or IT project support.
Preferred Qualifications
ā¢ Experience in IT or public health environments.
ā¢ Strong skills in ServiceNow, SharePoint, Azure DevOps, or Power BI.
ā¢ Knowledge of SDLC or Agile practices.
Competencies
ā¢ Attention to detail
ā¢ Accountability and followāthrough
ā¢ Analytical problemāsolving
ā¢ Ability to learn tools quickly
ā¢ Clear, professional communication
ā¢ Adaptability
Working Conditions
ā¢ Hybrid role; onsite at least three days per week, with occasional increased onsite needs.
ā¢ Fastāpaced, multiāteam environment.
ā¢ Periodic deadlines requiring flexibility.
Skill Required / Desired Amount of Experience
ā¢ Experience with requirements gathering and documentation. Required 3 Years
ā¢ Proficiency with Visio, Excel, Word, Teams, and PowerPoint. Required 3 Years
ā¢ Familiarity with workflow or project tools like ServiceNow or Azure DevOps. Required 3 Years
ā¢ Strong analytical, organizational, and communication skills. Required 3 Years
ā¢ Experience with process mapping or IT project support. Required 3 Years
ā¢ Experience in IT or public health environments. Highly desired 3 Years
ā¢ Strong skills in ServiceNow, SharePoint, Azure DevOps, or Power BI. Highly desired 3 Years
ā¢ Knowledge of SDLC or Agile practices. Highly desired 3 Years
VDH Business Analyst 2 Ā· PeopleNTech LLC