US Operations Lead

US Operations Lead

Location: Dallas, TX

Onsite Flexibility

Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months (with possibility of extension and FTE conversion)
• Pay Rate: $30.00–$32.00 / Hour (USD)
• Shift / Schedule: Monday–Friday, 9:30 AM – 5:30 PM; standard 37.5 hrs/week (possible OT)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The successful candidate will contribute to the overall success of the Facilities Department in support of the Dallas office. They will ensure individual goals, plans, initiatives are agreed with the Senior Facilities Manager and executed in support of the Facilities team's strategy and objectives. They will ensure all activities conducted are following governing regulations, internal policies and procedures. The successful candidate will champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge. They will champion a high-performance environment and contributes to an inclusive environment.

The successful candidate will have the opportunity to build their career through this entry-level facilities role, working on highly visible work initiatives. This will allow them to network with senior level stakeholders within the bank, opening up opportunities to move up or be converted to full-time.

Key Responsibilities

• Assist with all aspects of facilities management for the physical premises in the Dallas office including the maintenance of premises, furniture, equipment, telecommunications, and HVAC systems.
• Actively maintain an inventory of all vendor COIs and schedule of maintenance to be performed during a calendar.
• Assist with the input of purchase orders and facilitate invoice processing and approval gathering in line with the accounting department's guidelines.
• Maintain vendor management inventory and risk assessment tools working with TPRM and Legal to onboard new Premises vendors and handling risk assessments for all Premises vendors.
• Monitor and action tickets from requests made by businesses within the Facilities Intake Management System (FIMS).
• Manage seating and occupancy strategies across departments, ensuring compliance with regulatory requirements while coordinating leadership approvals for exception requests.
• Perform additional facilities duties as required.
• Support the reception desk end of day.
• Monitor personal and shared facilities inbox.

Required Skills

• Flexibility and ability to multitask functions is critical.
• An ability to prioritize tasks with minimal supervision.
• Able to exercise a high degree of personal judgement in applying common sense and intuition to trouble shoot and problem solve for unique situations.
• Interface with firm staff, department managers, head office, external contractors, and vendors.
• Ability to learn quickly.
• Strong proficiency with MS Suite products (Outlook, Word, PPT, Excel).

Preferred Skills

• Knowledge of purchase order processing and approval protocols.
• Banking or broker dealer experience.
• Experience in the hospitality industry (hotel experience).
• SharePoint.

Education Requirements

• College degree required.

Required Experience

• Minimum 2 years of experience in administrative support, facilities, logistics, or complex office environments.
• Minimum 1 year of customer service experience.

Nice-to-Have Experience

• Experience in the hospitality industry combined with financial industry experience.

Work Environment / Physical Requirements

• Occasional exposure to dirty/dusty environments when investigating facilities issues.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Interview process: 2 rounds. Round 1 — Hiring Manager, 45 minutes, in-person preferred. Round 2 — Senior Manager, 30 minutes, virtual.
• The client will review any requests for accommodations put forward by Suppliers.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-17002

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