Unit Assistant - Float Pool

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Location: St. John Hospital

Department: Float Pool 

Schedule: PRN - As Needed; 8hr Day Shift, 7:00am-3:30pm; weekends on rotation; holidays on rotation

Responsibilities:

• Greets patients, visitors, and new admissions. Answers general inquiries and schedules patients for appointments. Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution. Creates various reports and documents as assigned.
• Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.

EDUCATION/EXPERIENCE REQUIRED:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. -
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. -
• Preferred use of administrative skills in a hospital setting,