Responsibilities:
- Responsible for settlement related to freight forwarding business
- Reinforce relationship with customers and carriers by leading effective and continuous communications
- Prepare regular settlement status report for Client management, customer, carriers and headquarters
- Improve the settlement processes by developing automated processes to reduce manual processing
- Process customer billing accurately on or before deadlines as per requirements and according to company policy for each division
- Manage, analyze & prepare correction forms for billing corrections in access database.
- Review and discuss essential freight documentation that supports charges invoiced and is required for payment.
- Use accounting knowledges & work experiences and possess understanding of how Billing functions affect P&L.
- Audit carrier freight bills and interpret tariffs and contracts
- Work with the internal technologies required for daily functions.
- Investigate and diagnose potential errors and duplicate carrier billing.
- Perform ad-hoc reporting, as required.
- Perform other job related duties as required
Requirements/Qualifications:
- Bilingual is preferred (English/Korean )
- Experience in AR &AP, Invoicing, Customer Service or Transportation/Logistics related experience
- Bachelor's Degree
- Ability to quickly grasp situations to make decisions to ensure problems are resolved and corrected
- Effective written and verbal communications skills to communicate with various levels of the organization
- Proficient with Outlook, Microsoft Office applications PowerPoint, Word
- Proficient with Excel, especially v-lookups and pivot tables
- Ability to work overtime when needed
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