Training Manager - Security

Job Description

• Competitive Salary: $67,000.00 / year
• Work Site Location: Fort Worth, TX
• Schedule:Monday-Friday 8:00am-5:00pm. Requires a high degree of flexibility, as work outside of scheduled days and hours will be expected as needed.  
• Comprehensive Benefits: Medical, dental, and vision insurance plans, 401(k) with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options.
• Career Growth: Opportunities for professional development and potential advancement into higher-level operations management roles as the site continues to grow.
• Travel: Travel may be required on an as-needed basis to sites within the market.

• Develop and deliver training programs (classroom, online, self-study) for security and non-security staff.
• Create and manage monthly/quarterly training calendars in coordination with leadership.
• Conduct initial, refresher, and specialized training to meet licensing and contract requirements.
• Assist with daily site operations, including employee scheduling, workforce coordination, and operational compliance.
• Support the Site Security Manager with supervisory responsibilities, employee performance management, and corrective actions as needed.
• Oversee and maintain client-specific training requirements, ensuring ongoing compliance and quality assurance as site operations expand.
• Monitor training effectiveness and staff performance; adjust programs as needed.
• Maintain accurate training records, attendance, and performance data.
• Coach and evaluate field training officers and support their development.
• Provide security awareness training during onboarding and ongoing sessions.
• Act as a resource for staff on training and security-related questions.
• Collaborate with HR, Compliance, and department leaders to align training with organizational goals.
• Recommend improvements to training delivery and security service effectiveness.
• Support recruiting and hiring processes when needed.
• Maintain certifications (e.g., CPR, First Aid, AED) and stay current on policies and procedures.
• Communicate clearly and professionally; maintain confidentiality at all times.
• Promote a culture of safety, integrity, and continuous improvement.
• Evaluate staff performance in real-world scenarios to ensure training compliance.
• Perform other duties as assigned.

• Authorized to work in the United States
• A minimum of 3 years of professional experience in a security environment with a combined concentration of quality assurance, quality control, open-platform training, licensing and credentials, and contract compliance/investigations. 
• Previous experience with employee scheduling and workforce management strongly preferred.
• Previous supervisory or operational leadership experience within the security industry preferred.
• A valid driver's license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Possess superb multi-tasking ability and organizational skills 
• Strong verbal and written communication skills 

• Skilled in designing and delivering engaging, multi-format training programs.
• Ability to manage multiple priorities, adapt to rapidly changing operational needs, and thrive in a fast-paced environment.
• Strong understanding of security protocols, licensing requirements, and emergency response.
• Experienced in mentoring and evaluating staff and field training officers.
• Clear, professional verbal and written communication across all levels.
• Works effectively with cross-functional teams to align training with organizational goals.
• Maintains discretion and demonstrates high ethical standards.

• City: Fort Worth
• State: Texas
• Zip Code: 76101
• Branch Phone Number: -
• Branch: Dallas
• Hours Type: Full Time
• Pay Rate: 67000 / year
• Job Code: 0012 Client Services Manager
• Sponsorship Request: None
• What Apply process do you want?: Job Sync
• Job Family: Security Management