SI
Training Coordinator
SGA Inc.
- 🇺🇸 United States
- Hybrid
- 5 hours ago
- $40 – $55 / hour
- Apex
- ServiceNow
- MS Office
- Learning Management Systems
- HTML
- Epic
- AI
5 hours ago
Responsibilities :
The APeX Training Coordinator will work directly with the SumTotal Learning Services Management System (LMS), HealthStream, CornerStone (and other LMS) which houses and reports records of all APeX Training. The LMS is a technical and complex system which requires complete understanding of use and reporting capabilities. This work impacts the entire firm's Health, School of Medicine/Nursing/Dentistry/Pharmacy and failure to understand or use the system correctly has a wide range of implications affecting the firm's ability to onboard new hires, residents, fellows and pharmacy/nursing students, as well as, document training properly and subjecting the firm to risk in provisioning of access to the electronic health record to provide patient care. The APeX Training Coordinator will also work with other LMS systems including CornerStone, HealthStream and other systems such as Sharepoint, ServiceNow, MS Office products, etc. Applies strong technical skills and ability to effectively work in complex, large scale programs in order to succeed in the role.
- Involves technology-based analysis of business practices, processes and problems; developing solutions which may involve process design, data and information architecture, software development and policy or procedural changes; creating specifications for systems to meet requirements; validating requirements against needs; designing details of automated systems; developing user interface design; planning and executing unit integration and end-user acceptance testing; may develop training materials for system implementation. May lead cross-functional teams to solve complex business or systems issues.
- We are looking for candidates with experience administering and supporting Learning Management Systems (LMS), preferably firm Learning Center, Cornerstone, SumTotal, or similar platforms.
- Candidates should have experience managing training content and curricula, troubleshooting LMS issues, developing reports, gathering business requirements, performing system testing, and supporting end users.
- Experience with HTML, ServiceNow, Zoom, and classroom technology is highly desirable.
- Strong analytical, technical, documentation, communication, and customer-service skills are essential, along with the ability to collaborate across teams and manage multiple priorities.
- Demonstrated ability to work with others from diverse backgrounds.
- Intermediate knowledge of related areas of IT; including LMSs, ServiceNow, Sharept, HTML
- Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines.
- Demonstrates problem-solving skills.
- General knowledge of business and processes of systems' training departments.
- Knowledge relating to software design.
- Demonstrated testing and test planning skills.
- Skills associated with analysis of processes and issues of moderate scope, information flow and architecture.
- Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization.
- Experience supporting healthcare, Epic/APeX training, or other large-scale learning environments is preferred.
By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at info@sgainc.com to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.
Training Coordinator · SGA Inc.