Total Rewards Analyst - North America

Position Summary

The Total Rewards Analyst supports payroll, compensation, benefits, retirement, and recognition programs across the United States and Canada. This role blends analytical and administrative support for weekly payroll processing, benefits administration, reporting, and total rewards projects. Serving as a key liaison between HR, Finance, external vendors, and employees, the Analyst will leverage financial data to drive cost-containment strategies, optimize totalrewards delivery, and support corporate compliance initiatives.

Key Responsibilities

Payroll Administration

• Support full-cycle weekly payroll processing through Paycom for U.S. and Payworks for Canadian employees.
• Audit complex payroll data for accuracy, including overtime, shift premiums, deductions, and earnings codes.
• Investigate and resolve payroll discrepancies, performing root-cause analysis.
• Prepare payroll reports, including general ledger reconciliations, variance analysis, and regular payroll tax or garnishment compliance audits.

Benefits Strategy & Self-Funding Administration

• Direct the design, implementation, and ongoing administration of self-funded health and welfare benefit programs.
• Analyzes claims data, cost trends, and recommends solutions that support organizational objectives and employee wellbeing.
• Manages key partnerships with third-party administrators, stop-loss carriers, brokers, consultants, and other benefit vendors to ensure service excellence and regulatory compliance.
• Oversee annual renewals, performance reviews, claim monitoring, budget forecasting, and cost-containment initiatives.
• Develops and executes project plans related to benefit plan changes, vendor transitions, and strategic healthcare initiatives.
• Support administration of U.S. and Canadian benefit programs.
• Lead yearly enrollment activities and employee communications.
• Lead the potential transition to a self-insured insurance model
• Maintain employee benefit records and vendor reporting.
• Respond to routine employee benefit inquiries and escalation tracking.

Compensation

• Support annual merits, bonus, and salary planning cycles.

Systems, Reporting & Analytics

• Maintain Paycom and related HR system data integrity.
• Develop recurring and ad hoc reports for HR leadership.
• Identify opportunities for process improvements and automation.
• Support system implementations, testing, and upgrades.

401(k) and RRSP Administration

• Support administration of U.S. 401(k) and Canadian RRSP plans.
• Assist with employee enrollments, deductions, audits, and reconciliations.
• Other duties as needed

TRAVEL: Up to 10%, within the North America region.

EQUIPMENT TO BE USED: Must be able to operate computer and other office machines and office equipment as the job requires.

PHYSICAL DEMANDS: Requires sitting, bending, and reaching. May require lifting up to 15 pounds. Requires manual agility sufficient to operate standard office machines such as computers and other office equipment as the position requires. Requires normal range of hearing and vision.

MENTAL DEMANDS: Must be able to navigate diverse work problems on a daily basis. Must be able to resolve problems, manage conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the Company.

WORKING CONDITIONS: Works in a typical office setting. This position may require working outside of standard business hours.

Qualifications

  Qualifications

• Bachelor’s degree in Human Resources, Business, Finance, Accounting, or related field.
• 5-8 years of progressive experience in corporate payroll, compensation, benefits, HR analytics, or total rewards.
• Experience with HRIS/payroll systems; Paycom experience strongly preferred. Payworks experience preferred.
• Experience managing self-insured health insurance plans
• Strong Excel skills include VLOOKUPS, pivot tables, and data formulas.
• Deep knowledge of U.S. and Canadian payroll and benefits preferred.
• Ability to synthesize raw claims and financial data into actionable insights.
• Manage confidential information with discretion.