Tolling Azure Cloud Engineer

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Tolling Azure Cloud Engineer

Location(s): Mechanicsville, CA
(Remote)


Job Summary
We are seeking an experienced Azure Cloud Engineer to support cloud engineering, application support, and operational activities. The role involves implementing, maintaining, and supporting Azure cloud resources while ensuring security, availability, performance, and compliance. The selected candidate will collaborate with architects, developers, DBAs, engineers, and management to optimize cloud services and support business-critical applications.

The role includes working with Azure App Services, API Gateways, Function Apps, Azure Virtual Desktop, Azure Kubernetes Service, Application Insights, and Office 365, along with rotational help-desk support.

Responsibilities
Cloud Operations and Engineering

• Maintain and implement cloud resources within the Azure environment.
• Ensure compliance with government security policies, identity and access management (IAM), network controls, and cost governance requirements.
• Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
• Assist with access reviews, role assignments, and least-privilege IAM evaluations.
• Manage vendor-required updates and ensure compatibility.
• Implement fault-tolerant and highly available Azure solutions.

• Monitor Azure services and application workloads to ensure uptime and availability.
• Troubleshoot connectivity, access, security, application performance, and service degradation issues.
• Perform diagnostic analysis using logs, metrics, traces, Azure Monitor, and Log Analytics.
• Analyze and optimize system and application performance.

• Participate in daily and weekly operational activities, including monitoring, incident reviews, and maintenance readiness checks.
• Triage production issues, ensure timely resolution, and document root-cause findings.
• Execute and support after-hours activities as required.
• Define change requests, detailed implementation plans, and rollback procedures.
• Participate in rotational help-desk and application support activities.

• Understand end-to-end data flows across business systems, roadway data, financial transactions, and reporting tools.
• Support the optimization of integrations and data movement.
• Apply PCI and other regulatory compliance requirements when evaluating system behavior and logging patterns.
• Manage key vaults, passwords, certificates, and secure credential storage.

• Collaborate with architects, engineers, managers, and cross-functional teams to use Azure services effectively.
• Provide best-practice guidance on SaaS, PaaS, and IaaS solutions.
• Communicate technical requirements and design concepts clearly to internal and external stakeholders.
• Support multiple concurrent projects involving complex technical requirements.

• Minimum of 3 years of experience working with Microsoft Azure services.
• Bachelor's degree in Computer Science, Information Systems, or equivalent experience.
• Experience working in Windows environments.
• Experience administering Office 365 services and Single Sign-On (SSO), including Microsoft Entra ID.
• Strong scripting skills using PowerShell and/or Python.
• Ability to create network and system topology documentation.
• Experience with Azure Virtual Desktop.
• Demonstrated ability to communicate technical requirements and design concepts effectively.

• Experience with Office 365 services and Power Apps.
• Azure certification.
• Knowledge of Azure cloud security, governance, monitoring, and cost optimization best practices.

• Fingerprint-based background check is required.
• Continued education and professional development are expected at the contractor's own expense to maintain proficiency with relevant technologies.

Skills: