TN17 - Technical Project Manager Senior

We’re looking for an experiencedProject Manager Senior with a strong track record of leading implementations involving multiple vendors. You should be skilled in aligning stakeholders, ensuring commitments are met, and keeping projects on track. You thrive in fast-paced environments, excel at client collaboration, and maintain full control over project execution.

If you are a strong communicator, detail-oriented, and enjoy solving technical challenges, this role is a great fit for you! 

Responsibilities 

Process Management 

● Act as the ultimate authority and accountable owner of project execution, ensuring timelines, quality standards, and customer expectations are met. 

● Develop and maintain the project schedule in Microsoft Project. 

● Own the backlog: meet with the client to resolve questions, translate needs into acceptance criteria, refine user stories using your judgment and experience, and lead conversations so the whole team shares a common understanding of what needs to be built. 

● Collaborate with the Architect to ensure the technical solution stays aligned with the client's needs. 

● Lead Scrum ceremonies and internal meetings (Scrum Master role); define each team member's responsibilities and resolve their questions. 

● Serve as the primary escalation point: remove blockers, and identify, log, and mitigate risks with contingency plans. 

● Document business domain knowledge, definitions, and technical solutions in Confluence; capture and assess change requests and additional scope. 

● Report status, performance, and risks to the client, Delivery leadership, and executives, including C-level. 

● Collaborate with the Delivery Director on hiring and team expansion needs. 

● Capture, document and understand change requests/additional scope. 

Time tracking & Resource Management 

● Approve time-off requests and weekly timesheets, ensuring project continuity. 

● Coordinate with HR and Office Administration on sick leave and study day certifications. 

● Oversee onboarding and offboarding of team members. 

Client Management 

● Serve as the primary day-to-day contact for the client's engineering team, providing regular progress updates and demos. 

● Become the foremost expert on the client's business logic, product, and objectives, and apply it to project strategy. 

● Work with client technical counterparts to keep business and technical requirements aligned. 

● Identify growth opportunities, supporting account expansion and upselling. 

Pre-Sales to Development Transition 

● Act as technical liaison between pre-sales and engineering, ensuring a smooth handoff from specifications to implementation and helping define project scope. 

Team Leadership 

● Lead and motivate the team, fostering a positive, high-performance culture. 

● Hold monthly 1:1s with engineers, providing mentorship and feedback, and conduct annual performance assessments. 

● Define career development plans with HR and practice leads 

Technical Skills 

● 10+ years as a project manager, planning projects and delivering on time with customer satisfaction. 

● Experience with a hybrid Waterfall-Agile approach and leading Scrum events. 

● Proficiency in Microsoft Project. 

● Strong technical acumen: cloud architectures, estimation, and go-live activities. A development background is a big plus. 

● Ensure technical quality with the Architect, keeping user stories ready for engineers, pull requests on time, and releases on schedule. 

● Manage access and setup (vendor APIs, repositories, deployment pipelines). 

● Fintech knowledge preferred, banking experience a strong advantage. 

● Experience managing revenue, margins, and expenses is desirable. 

Soft Skills 

● Strong ownership, proactiveness, and sense of urgency; able to work autonomously and make informed decisions. 

● Flexible mindset, able to adapt to changing priorities and take on tasks beyond the job description, handling extended work hours when needed. 

● Excellent communication and transparency, keeping the Delivery Director informed of obstacles, status, and progress. 

● Advanced English (written and spoken) and confident presentation skills for customers and executives. 

● Strong negotiation and conflict resolution skills, balancing client needs and project constraints. 

● Client-oriented, with sharp business vision and the ability to spot upselling and cross-selling opportunities. 

● Highly organized in a fast-paced environment, able to delegate effectively, and a natural team leader and motivator.