IL
Timekeeping Support Specialist – Customer Service / HR Systems
ICONMA, LLC
- 🇺🇸 United States
- Remote
- 1 day ago
- CRM
1 day ago
Not enough detail in this posting to match
Our client, a IT Services and Consulting company, is looking for a Timekeeping Support Specialist – Customer Service / HR Systems for their Remote location.
Responsibilities:
- Handle inbound calls related to timecard processes
- Assist associates with system navigation
- Support time entry, submission, and approval activities
- Troubleshoot system access issues
- Resolve routine inquiries during first contact
- Document interactions and support tickets
- Escalate complex issues to designated support teams
- Deliver a high-quality customer experience aligned with the client’s service standards
Requirements:
- Strong customer service orientation
- Ability to navigate multiple applications simultaneously
- Self-driven and dependable work ethic
- Experience handling high call volumes
- Strong problem-solving capabilities
- Familiarity with CRM tools
- 6.00 Years of Experience
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Timekeeping Support Specialist – Customer Service / HR Systems · ICONMA, LLC