TikTok Shop Arabic Localization Manager

Location: Onsite in Shanghai

Contract duration: Long-term

As the Arabic Manager, you will lead Arabic language strategy and right-to-left (RTL) user experience guidelines. Leveraging cutting-edge AI translation technology and collaborating with cross-functional teams—including Product, Design, and Marketing—you will create a high-quality Arabic e-commerce experience for the Middle East and North Africa (MENA) region.

• Take full responsibility for the end-to-end Arabic language strategy for TikTok Shop in the MENA region.

• Serve as the lead Arabic localization expert for product, design, marketing, and cross-functional teams.

• Ensure Arabic language quality across the entire product line through language quality reviews and contextual testing.

• Develop Right-to-Left (RTL) user experience guidelines to ensure that regional commercial activity pages feature smooth layouts, aesthetically pleasing typography, and content that aligns with local culture.

• Implement AI-powered localization by optimizing large-model prompts, machine translation post-editing workflows, and quality assessment standards.

• Build and maintain core language resources, including terminology databases, translation memories, and writing style guides.

• Manage external localization service providers (LSPs), conduct root cause analysis (RCA) for quality issues, and provide ongoing training.

Minimum Qualifications:

• Native-level proficiency in Arabic with deep understanding of local culture; fluent in English to meet business needs.

• At least 5 years of work experience in translation, creative adaptation, localization, or a related field; at least 2 of those years in a language management, lead language specialist, or localization strategy role.

• Practical experience with computer-assisted translation (CAT) tools, translation management systems (TMS), and language quality assessment systems.

• Proven track record in managing right-to-left (RTL) interface localization, with the ability to handle challenges such as text expansion, text truncation, and visual alignment on iOS, Android, and web platforms.

• Practical experience applying AI and large-language-model tools to localization work, such as prompt engineering, evaluation of large-language-model outputs, and machine translation post-editing (MTPE).

• Excellent cross-departmental coordination skills, with the ability to manage complex projects, handle uncertainties, and communicate effectively across multiple time zones.

Preferred Qualifications:

• Degree in translation, linguistics, localization, communication studies, or a related field.

• Direct work experience in product localization within the tech industry, e-commerce sector, or fast-paced digital environments.

• Relevant experience managing external localization service providers, vendors, and a pool of freelance translators.

• Background in creative translation and adaptation of large-scale marketing campaigns, brand copy, and promotional materials for the Arabic market.