Third Keyholder/Supervisor - Watch Station Roermond - 24H

As aThird Keyholder/Supervisor, you are the face of Fossil. You are focused, dedicated, and passionate about creating an exceptional shopping experience while embodying the company’s core values.

You confidently welcome our guests and have the ability to build strong customer relationships by sharing product knowledge, listening actively, and asking lifestyle questions to understand their needs. You take ownership of your daily responsibilities and are driven to achieve your individual sales and KPI targets. In addition, you are responsible for opening and closing the store when management is not present. Together with the team, you foster a positive store environment and contribute to reaching our shared goals, because at Fossil, we are Greater Together.

Your Responsibilities

• Approach and engage our guests in a friendly and proactive manner

• Drive guest loyalty by delivering a superior sales experience

• Provide tailored recommendations through product knowledge and storytelling

• Take personal ownership of individual targets and KPIs

• Apply adaptable and effective one-on-one selling skills

• Support product presentation and visual merchandising

• Contribute to the store’s success and maintain a positive team atmosphere

• Support daily operations and take the lead in the absence of the Store Manager

• Provide real-time coaching and keep the team motivated

• Help achieve targets and ensure an outstanding customer experience

• Lead by example in product knowledge, service quality, and championing Fossil's values

• Assist in upholding visual standards and brand guidelines

What You Bring

• Retail experience, preferably with initial supervisory or leadership responsibilities

• A collaborative team player with a practical, hands-on mindset

• Passion for fashion, lifestyle, and people

• A friendly, service-oriented attitude

• Effective communication skills

• Driven by sales targets and KPIs

• Enthusiasm for team leadership and customer experience

• Flexible availability, including weekends

• An open-minded, reliable, eager-to-learn, and self-motivated approach

What We Offer

• Opportunities for continuous personal and professional growth

• Employee discounts on our products

• An inclusive, collaborative, and values-driven workplace

• 24 vacation days (based on a 38-hour workweek)

• Target-based bonus scheme

• Pension plan via Pensioenfonds Detailhandel