BS
Tenant Services Coordinator
Boylston Staffing
🇺🇸 United States
On-site
Manager or above
4 days ago
- Excel
- Yardi
- Microsoft Word
4 days ago
Boylston Staffing is seeking a highly organized and detail-orientedPart-Time Tenant Services Administrator to join a well-established Property Management company in Wellesley. This is an excellent opportunity for an experienced administrative professional who enjoys working with residents, managing multiple priorities, and supporting the day-to-day operations of a busy property management office.
This position is24 hours per week, with flexibility regarding the specific workdays and hours, provided the schedule remains consistent.
Responsibilities:
- Serve as a professional and friendly point of contact for residents, responding to phone calls, inquiries, and routine tenant requests.
- Provide administrative support for day-to-day property management operations.
- Prepare and processlease renewals, insurance documentation, and policy expiration notices.
- Review, organize, and sort invoices and billing documentation.
- Review tenant ledgers, identify and researchbalance discrepancies, and assist with account reconciliation.
- Maintain accurate electronic and physical files, including scanning, indexing, and organizing important property and tenant documents.
- Enter and maintain information inExcel spreadsheets and other office systems, ensuring accuracy and timely updates.
- Monitor and maintain office supplies, inventory, and related records.
- Assist with resident communications and tenant relations, escalating issues when appropriate.
- Coordinate and maintain schedules for maintenance personnel and assist with tracking service requests.
- Assist with property advertising, notices, and other marketing-related administrative tasks.
- Support the property management team with general administrative projects and special assignments as needed.
- Maintain confidentiality and accuracy when handling tenant records, financial information, leases, and other sensitive documentation.
- Priorproperty management experience preferred, but not required.
- Experience withYardi Breeze or another property management software system is highly desirable.
- Strong working knowledge ofMicrosoft Word and Excel.
- Excellent organizational skills and strong attention to detail.
- Professional communication and customer service skills, with the ability to interact effectively with tenants, vendors, and staff.
- Comfortable working independently, prioritizing tasks, and managing multiple responsibilities.
- Strong follow-through and ability to maintain accurate records and schedules.
- Previous administrative, office management, customer service, accounting support, or tenant services experience is a plus.
Pay: $30.00 per hour
Location: Wellesley, MA
Tenant Services Coordinator · Boylston Staffing