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HB

Teller III

Herring Bank
  • 🇺🇸 United States
  • On-site
  • Mid level
  • 2 days ago
  • Vault
  • Regulatory Compliance
  • Health insurance
  • Pension
2 days ago
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Not enough detail in this posting to match

Benefits:
  • Health insurance
  • Paid time off
  • Vision insurance
  • 401(k)
  • 401(k) matching
  • Dental insurance
Teller III – Amarillo, TX

Location: Amarillo, TX – Rotating between Civic and Pierce locations
Employment Type: Part-Time/Full-Time
Schedule: Monday–Friday, with some Saturdays; flexible schedule typically between 8:00 a.m. and 6:00 p.m. Teller III - 10.1.26

Position Summary

Herring Bank is seeking an experiencedTeller III to join our Amarillo team. This position performs all standard teller functions with a high level of accuracy and efficiency while providing exceptional customer service.

The Teller III also serves as a key leadership resource within the branch, assisting with teller training, scheduling, audits, policy updates, and complex customer needs while serving as a backup to the Branch Manager. Teller III - 10.1.26

Key Responsibilities

  • Process teller transactions accurately and efficiently.
  • Cross-sell appropriate banking products and services to support customer growth and retention.
  • Assist with daily teller scheduling and provide leadership support during peak periods.
  • Conduct vault and cash drawer audits and help maintain regulatory compliance.
  • Train and mentor new tellers and support ongoing team development.
  • Assist with updates to teller manuals, policies, and procedures.
  • Monitor and maintain the branch control binder.
  • Assist with customer escalations and complex transactions.
  • Approve overrides and assist with error resolution within assigned limits.
  • Perform quality-control checks and support audit readiness.
  • Support teller call-queue participation and coach team members on effective call handling.
  • Assist customers with complex online banking issues, including security lockouts, multi-factor authentication concerns, and system navigation.
  • Manage the preparation and receipt of cash shipments in accordance with bank policies and procedures.
  • Begin training in Universal Banker I responsibilities as time permits. Teller III - 10.1.26
Qualifications

  • High school diploma or GED required.
  • 3+ years of teller experience, with demonstrated proficiency in Teller II responsibilities.
  • Previous leadership and mentoring experience within a branch environment.
  • Strong organizational, problem-solving, and communication skills.
  • Detail-oriented with the ability to identify discrepancies and help prevent fraud.
  • Ability to manage multiple priorities and work scheduled shifts.
  • Must be able to successfully complete a background check. Teller III - 10.1.26
Additional Requirements

This position may require extended hours based on business needs and involves standing, walking, sitting, reaching, and lifting up to 20 pounds. Teller III - 10.1.26

Herring Bank is an Equal Opportunity Employer. Member FDIC.

Teller III · Herring Bank

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