Teller I - FT

Summary:
Under general supervision, while conforming to established policies and procedures, is responsible for providing high-quality customer service.

Position Expectations
•    Demand deposit and savings account transactions, safety deposit box activities (if available)
•    Check cashing and selling monetary instruments.  
•    Cross-sell bank services and make product referrals.
•    Will attend training sessions and participate in training exercises for various banking topics.  
•    Balance each day’s transactions and verify cash totals. 
•    Assist with balancing ATMs and the TCR.
•    Assists other tellers with balancing, resolving problem situations as required.  
•    Will be cross trained to perform Universal Banker duties if needed.   
•    Also performs other duties as assigned by supervisor.  
•    The analytical ability to resolve balancing discrepancies.
•    Maintain strict confidentiality.
•    Conduct all duties in compliance with applicable laws, regulations, and bank policies and procedures. 

Required Education and Experience
•    High school diploma or G.E.D.  College degree is preferred.
•    Cash handling experience
•    Sales or customer service experience 
•    Bi-lingual applicants will receive special consideration.

Additional Competencies
 People Skills
•    Customer Focus
•    Managing Performance
•    Interpersonal Communication

Business Skills
•    Quality Driven
•    Sound Judgement

Self-Management Skills
•    Personal Integrity & Ethics
•    Self-Starter
•    Well-Organized
•    Punctual

Required Abilities
We are proud to be an ADA employer.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position.
•    Ability to type and file documents proficiently
•    Ability to operate office equipment of varying heights, sizes and positions by reaching, handling, fingering, bending, stooping, kneeling and feeling
•    Ability to obtain documents, files, and supplies of varying sizes, heights and weights by reaching, handling, stretching, lifting, bending, climbing, stooping, kneeling and feeling
•    Ability to effectively exchange information in a verbal, visual and written fashion  
•    Ability to apply common sense understanding to problem solve by analyzing, observing, and prioritizing.  Reads material and identifies relevant details, judges accuracy and appropriateness
•    Ability to lift and carry a weight of up to 20 pounds for a short period of time.
•    Ability to sit for long periods of time.
•    Ability to effectively interact with others, including but not limited to internal and/or external customers, members of management, and vendors.
•    Ability to work on a regular, predictable schedule.