Teller- Bilingual

The bilingual teller creates a remarkable experience consistent with our brand personality, core values, service promises, mission, and vision with all internal and external relationships. Perform a wide range of transactions to serve members by receiving or paying out funds with high accuracy.  Maintain accurate transactional records.  Provide a variety of member savings, share draft/checking, and credit account transactions. Make referrals to the appropriate credit union department or team member with the intention of increasing member loyalty.

Qualifications

• High School diploma or GED equivalent
• Strong knowledge of language and cultural differences amongst Spanish-speaking countries
• 1 year in a customer service capacity which included cash handling experience, preferably in a credit union, bank, or other financial institution

Knowledge of:

• Credit union products, services, and policies

Ability to:

• Operate a personal computer and associated windows-based software
• Operate standard office equipment such as fax, copy and 10-key adding machines
• Provide service to all members in the lobby in a timely manner
• Perform minor math calculations
• Organize time and duties effectively
• Communicate effectively and professionally with members and the public
• Work independently and quickly
• Pay attention to details, be proficient and accurate
• Be flexible and handle more than one task at a time
• Handle cash accurately
• Cross sell in order to achieve established goals

This position works extensively with our members, both internal and external. Job is performed in branch office location, 

handling transactions primarily in person, but also over the telephone. 

Duties performed are in an office environment. May occasionally require traveling to branches to fill in as Teller as

needed or to attend meetings or classes.