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Technology Specialist - IT Service, Support and Operations | Salesforce | Salesforce Lightning

IMCS Group Inc
  • 🇺🇸 United States
  • On-site
  • 16 hours ago
  • Salesforce
16 hours ago
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Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title* Technology Specialist - IT Service, Support and Operations | Salesforce | Salesforce Lightning
Work Location CharlotteNC28217
Vendor Rate****
Contract duration (in months)* 6

Job Details:
Must Have Skills (Top 3 technical skills only) *
1. Project Manager with Salesforce expertise
2. Strong experience in IT Project Management and endtoend project delivery.
3. Experience with Salesforce Field Service or similar field service management solutions.

Nice to have skills (Top 2 only)
1. Experience with largescale enterprise transformation or integration programs.
2. Handson project management experience with Salesforce implementations, enhancements, or
integration projects

Detailed Job Description:
Strong experience in IT Project Management and endtoend project delivery.Experience with
Salesforce Field Service or similar field service management solutions.Experience with largescale
enterprise transformation or integration programs.Handson project management experience with
Salesforce implementations, enhancements, or integration projects.Experience supporting Field
Operations, Field Service, or workforcerelated business processes.Good understanding of Salesforce
capabilities and how the platform integrates with enterprise systems.Experience working in
AgileScrum environments.Strong stakeholder management and ability to work across business and
technical teams.Strong experience with risk, issue, dependency, scope, and delivery management.Excellent communication, leadership, and problemsolving skills.

Minimum years of experience*:
8-10 years

Certifications Needed: No

Top 3 responsibilities you would expect the Subcon to shoulder and execute*:
1. Experience supporting Field Operations, Field Service, or workforcerelated business processes
2. Good understanding of Salesforce capabilities and how the platform integrates with enterprise
systems.
3. Strong stakeholder management and ability to work across business and technical teams.

Interview Process (Is face to face required?)
Yes

Custom Fields:
Name: Intake Call Completed
Value: true

Name: Intake Call Requested
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Technology Specialist - IT Service, Support and Operations | Salesforce | Salesforce Lightning · IMCS Group Inc

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