Technology Specialist - IT Service, Support and Operations | Enterprise Package processes | MS CRM Package Evaluation Process

IMCS Group Inc

🇺🇸 United States
On-site
11 hours ago

CRM
SharePoint Online
Power Platform
GitHub Actions
Microsoft Fabric
Copilot
Copilot Studio
AI
Power Apps
Power Automate
Dataverse
Machine Learning
RAG
Power BI
DAX
SQL
REST API
Microsoft Graph
DLP
RBAC
Azure Monitor

11 hours ago

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Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs. IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical. We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job Title: Technology Specialist - IT Service, Support and Operations | Enterprise Package Processes | MS CRM Package Evaluation Process
Work Location: Minnesota Lake, MN 56068
Vendor Rate: ***/hr
Contract duration: 12months
Target Start Date: 23 Oct 2026

Job Details:

Nice to have skills

Exposure to Adaptive Cards, Teams app integrations, SharePoint Online, and Microsoft 365 extensibility. Exposure to Power Platform CLI, Power Platform Pipelines, GitHub Actions, or deployment automation practices.
Advanced knowledge of Microsoft Fabric LakehouseWarehouse concepts, OneLake, Dataflows Gen2, governance, data quality, lineage, and accesscontrol patterns. Exposure to GitHub Copilot, GitHub Copilot Enterprise, Copilot extensions, MCPbased integrations, agent evaluation harnesses, and

Detailed Job Description

Handson experience delivering productionready Copilot Studio solutions or enterprise conversational AI applications.Strong working knowledge of Cowork, Power Platform, including Power Apps, Power Automate, Dataverse, custom connectors, Power Platform solutions, environment management, connection references, and ALM.Strong understanding of Generative AI, LLM concepts, prompt engineering, RAG, grounding, agent orchestration, and AI response evaluation.Working knowledge of AIdriven analytics, including Power BI, Microsoft Fabric, semantic models, DAX, SQL analytics, dashboards, natural language QA, AIassisted insights, anomaly detection, and data storytelling.Experience integrating enterprise systems using REST APIs, Microsoft Graph, custom connectors, authentication patterns, and Microsoft 365 services.Knowledge of security, governance, and observability practices, including DLP policies, connector governance, OAuth 2.0, RBAC, managed identitiesservice principals, Application Insights, Azure Monitor, Copilot analytics, logging, and production support.Ability to define and execute test cases for agent conversations, topics, actions, response quality, groundedness, regression testing, UAT support, and production readiness validation.Ability to create technical design, integration, deployment, and support documentation.

Minimum years of experience

8-10 years

Custom Fields:
Name: Intake Call Requested
Value: true

Name: Intake Call Completed
Value: true

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Technology Specialist - IT Service, Support and Operations | Enterprise Package processes | MS CRM Package Evaluation Process · IMCS Group Inc

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