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Technology Specialist - IT Service, Support and Operations | Mainframe Technologies | COBOL

IMCS Group Inc
  • 🇺🇸 United States
  • On-site
  • Mid level
  • 23 hours ago
  • z/OS
  • COBOL
  • DB2
  • Incident Management
  • ServiceNow
  • Agile
23 hours ago
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Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Job TitleMainframe technical expertise
Work Location & Reporting AddressRaleigh, NC 27617
Vendor Rate***/hr***
Contract duration12
Target Start Date09 Oct 2026


Must-Have Skills:
IBM Mainframe technologies (z/OS, JCL, COBOL, DB2, CICS, VSAM)
Production Support and Incident Management
Mainframe Application Analysis and Troubleshooting
Batch Monitoring and Scheduling
Root Cause Analysis (RCA) and Problem Management
ServiceNow or equivalent ticketing tools
Strong stakeholder communication and client-facing experience
Knowledge of SDLC and Agile methodologies


Nice-to-Have Skills:
Mainframe modernization initiatives
AFS/Banking or Financial Services domain experience
Control-M or other scheduling tools


Detailed Job Description:
We are seeking an experienced Mainframe Analyst to join the Digital Growth (DG) Program in an onsite client-facing role. The candidate will be responsible for analyzing, supporting, and enhancing critical Mainframe applications while serving as a key liaison between business stakeholders, development teams, and production support teams.


Key responsibilities include:
Analyze, troubleshoot, and resolve Mainframe application issues.
Support production operations and ensure system stability and performance.
Perform impact analysis for enhancements, defects, and change requests.
Collaborate with business users and technical teams to gather and clarify requirements.
Conduct root cause analysis and drive permanent resolutions to recurring issues.
Participate in release planning, testing support, and implementation activities.
Monitor batch processing activities and resolve job failures as needed.
Maintain project and operational documentation, runbooks, and support procedures.
Provide regular status updates to client and leadership teams.

Minimum Experience
8-10 Years

Preferred Domain Experience:
Banking and Financial Services
Application Maintenance and Enhancement Projects
Large Enterprise Support Environments


Certifications Needed :No


Top 3 responsibilities you would expect the Subcon to shoulder and execute
Mainframe
Mainframe
Mainframe


Interview Process (Is face to face required?) Yes

Custom Fields:
Name: Intake Call Completed
Value: true

Name: Intake Call Requested
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Technology Specialist - IT Service, Support and Operations | Mainframe Technologies | COBOL · IMCS Group Inc

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