Technology Group Manager / Director Resiliency & Availability

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

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Role Overview

ThePrincipal Technologist - Resiliency & Availability serves as Infrastructure Technology’s recognized authority forresiliency, availability, cyber recovery, disaster recovery, and data protection capabilities.

This role is responsible for assessing, advancing, and continuously challenging Infrastructure Technology’sresiliency, recovery, data protection, and availability capabilities acrossservers, storage, networking, databases, middleware, platform services, mainframe, and cloud technologies.

The position partners closely witharchitects, engineers, technology leaders, and application teams to ensure capabilities remain effective, aligned with evolving business requirements, and capable of meeting modern expectations forreliability, recoverability, and operational readiness.

The Principal Technologist maintains anenterprise-wide view of resiliency and recovery capabilities, identifying gaps, opportunities, and emerging risks while driving adoption ofmodern, best-in-class resiliency and recovery capabilities. The role serves as the authoritative source for understanding and communicating Infrastructure Technology’sresiliency posture, operational readiness, planned improvements, and recovery effectiveness.

The position also plays a key role in supportingaudit, regulatory, and risk management activities, while helping ensure capabilities can be clearly demonstrated, validated, and continuously improved.

What You’ll Do

• Maintain a comprehensive understanding ofresiliency, availability, cyber recovery, disaster recovery, and data protection capabilities across Infrastructure Technology.
• Assesscapability maturity and identify opportunities to improveresilience, recoverability, operational readiness, and customer outcomes.
• Drive adoption of modern, best-in-classresiliency, recovery, and availability capabilities.
• Partner witharchitects, engineers, technology leaders, and application teams to evolve capabilities as technologies, threats, customer expectations, and business requirements change.
• Identifycapability gaps, operational weaknesses, emerging risks, and improvement opportunities across infrastructure domains.
• Influencestrategic roadmaps and investment priorities that strengthen resiliency and recovery outcomes.
• Developbusiness cases supportingresiliency, availability, cyber recovery, and data protection investments.
• Quantifybusiness value, operational benefits, customer impact, and risk reduction associated with improvement initiatives.
• Createexecutive presentations, strategy documents, maturity assessments, capability guides, standards mappings, and supporting documentation.
• Translate complex technical capabilities into clear, consumable content forexecutive, business, audit, risk, and regulatory audiences.
• Serve as the primary authority for explainingcurrent-state capabilities, planned improvements, operational effectiveness, and recovery readiness.
• Challenge technology domains to demonstrate that capabilities areoperating as designed and achieving intended outcomes.
• Validate capabilities against documentedrecovery objectives, resiliency standards, business requirements, and expected outcomes.
• Ensureevidence, documentation, and supporting materials accurately reflect implemented capabilities and operational reality.
• Driveaccountability and remediation efforts when capability gaps, weaknesses, or risks are identified.
• Partner withCorporate Risk, Audit Services, and regulatory organizations to support reviews, examinations, and ongoing oversight activities.

Required Qualifications

• 15+ years of experience ininfrastructure technology, architecture, engineering, platform services, resiliency, availability, cyber recovery, data protection, or related disciplines.
• Extensive experience ininfrastructure technology, architecture, engineering, platform services, or related disciplines.
• Broad technical expertise spanning multiple infrastructure domains, includingservers, storage, networking, databases, middleware, cloud, platform services, and mainframe technologies.
• Strong understanding ofresiliency, availability, disaster recovery, cyber recovery, and data protection concepts.
• Experience assessingtechnology capabilities, identifying improvement opportunities, and influencingstrategic roadmaps.
• Demonstrated ability toinfluence outcomes and drive organizational change without direct authority.
• Experience developingexecutive communications, strategy documents, business cases, presentations, and technical narratives.
• Exceptionalwritten, verbal, and presentation skills, with the ability to communicate effectively across technical and non-technical audiences.
• Stronganalytical, problem-solving, and organizational skills.

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience withinlarge-scale, highly regulated technology organizations.
• Experience supportingtechnology audits, regulatory examinations, or risk management programs.
• Experience performingcapability maturity assessments and developingcapability improvement roadmaps.
• Experience supportingenterprise resiliency, recovery, and application availability strategies.
• Financial services industry experience.

Critical Success Characteristics

The successful candidate:

• Operatesindependently with minimal oversight.
• Identifies opportunities and takes action without being directed.
• Demonstratespersistence, curiosity, and accountability.
• Builds strong relationships acrossengineering, architecture, application, risk, audit, and leadership organizations.
• Influences decisions throughexpertise, credibility, and collaboration rather than authority.
• Challenges assumptions and drivesfact-based decisions.
• Maintains a strongbias for action and continuous improvement.
• Is equally comfortable engagingexecutives, auditors, regulators, architects, engineers, and application teams.
• Works effectively atstrategic, tactical, and detailed levels to assess, improve, validate, and communicate organizational capabilities.
• Takes ownership for understandinghow capabilities actually operate, not simply how they are documented.

No work is considered beneath the role when establishing facts, assessing risk, validating capabilities, producing evidence, or driving improved resiliency outcomes for the business and its customers.

Location Expectations

This role requires working from aU.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment statushere.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.