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Technology Analyst | Messaging and Collaboration Administration | Office 365

IMCS Group Inc
🇺🇸 United States
Remote
1 month ago
  • Exchange Online
  • SharePoint Online
  • OneDrive
  • Intune
  • Outlook
  • M365
1 month ago
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Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.  IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.  We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: POC: Raju

Job Details:
·         Job title: L1 Service Desk Support
·         Work Location with Zip code: Omaha, NE 68102
·         Duration of the project: 2 Months

·         This role requires any travel (Yes/No): NO
·         Please confirm if this would be onsite from day one OR Initial remote for 2-3 months, and then expect the candidate to work from the office OR 100% Remote: Onsite from day one
·         Is this a 100% remote role? NO
·         Vendor rate range: ***-***
·         Minimum years of experience required: 4-6 Years
·         Would you require the candidates to meet you for an in-person interview?: Video/Virtual Interview
·         Education Qualification required: BE
 
Must have skills:
Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune, Outlook troubleshooting, MFA support

Desired Skills
T2T migration exposure, device migration support

Domain
Agriculture / Agri Commodities Trading

Detailed Job Description:
• Provide L1 deskside support for M365 (Entra ID, Exchange Online, SharePoint Online, OneDrive, Intune)
• Handle Outlook issues, MFA/password issues, mailbox and access issues
• Support mobile device migration and user onboarding activities
• Provide support for M365 Tenant-to-Tenant (T2T) migration issues
• Coordinate with offshore teams for issue resolution and escalation

Minimum years of experience: 4-6 years
Education: Bachelor's or Master of Engineering

Custom Fields:
Name: Intake Call Requested
Value: true

Name: Intake Call Completed
Value: true



EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Technology Analyst | Messaging and Collaboration Administration | Office 365 · IMCS Group Inc

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